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Rules of Engagement: Guidelines for Effective Team Interaction
These guidelines lay out specifically how we are going to connect with one another to honor confidential conversations, encourage open and honest dialogue, and commit to speaking individual truths.
Training APEX Awards Best Practice: Navient’s Microsoft Teams Implementation End-User Training
This was the firm’s first system implementation with such an extensive learning plan for end-users, both during the implementation and post-implementation phases, which also launched the full-scale use and availability of Webcams for employees.
8 Tips For A Successful Virtual Team Training
Learn about the common virtual learning challenges and how to create a truly engaging, effective, and efficient virtual team training program.
3 Keys to Building a Solid Customer Service Team
The future is bright for customer service with the right technology and best practices instilled throughout the organization.
How to Create an Engaging Employee Experience for Your Remote Team
By providing your remote employees with a positive work environment, you’re also ensuring that your customers get a good experience.
How Playbook-Based Training Helps Go-To-Market Teams Deliver More Revenue
Top-performing teams use Playbook-Based training to stay aligned with buyer expectations for deep personalization and to achieve higher performance.
How to Set Your New Team Up for Success
With a new team, you have the chance to start things off right from the outset. Here are some tips on setting your new team up for success.
Does Your Team Lack Inter-Brain Synchrony?
Perhaps part of the hiring process should include e-mail exchanges with everyone the candidate would work with if they were hired in order to obtain information on how the person communicates and works through challenges with others.
Why a Learning Architecture is Critical for Training Modern Teams
How can employers create better sales enablement training programs that will remain valuable long into the future?
Training Simulations Are the Perfect Motivator for a Sales Team
Learner-led, collaborative, and engaging training modalities such as computer-based simulations are likely to play an increasingly vital role in preparing sales forces for a data-driven future.
