Edited by Lorri Freifeld
The program aims to equip female high-potential executives with the necessary skills, resources, and internal network to leverage their career aspirations within the group; retain the company’s top female talent; and enhance its talent pool of female executives.
By increasing the product knowledge across all areas—marketing, sales processes, and delivery of service—via a full year of focused training, the organization increased Exam Prep revenue in 2019 by 10 percent.
The Training group updated the existing sales training program and trained the entire salesforce on how to use new technology and engage prospective clients in a virtual environment.
The Savvis onboarding program, called Savvis 101, starts upon a new hire accepting a job offer with prehire communications and then extends through the first 90 days. Savvis 101 has reduced the reported time to productivity by 42 percent over the three years the program has been in existence.
Rent-A-Center revamped its fairly passive Sales Leads Tool training program into one that engages learners through increased interaction with the system and their managers. As a result, the company saw a 300 percent increase in revenue per call in stores where 100 percent of the SLT users had been certified to use the tool.