Edited by Lorri Freifeld

Lorri Freifeld is the editor/publisher of Training magazine, owned by Lakewood Media Group. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training Top 100 and Emerging Training Leaders. A writer/editor for the last 29 years, she has held editing positions at a variety of publications and holds a Master’s degree in journalism from New York University.

Training Top 100 Best Practice: LifeNet Health’s Production & Logistics Foundations Training Program

This blended program provides learners with tissue processing basics in a non-clinical environment.

Training Top 100 Best Practice: JLL’s Real Leadership Program

Commercial real estate firm JLL believes ALL employees can be leaders—whether they are leading self, leading others, leading leaders, or leading the organization.

Training Top 100 Best Practice: International SOS’ Female Mentoring Program

The program aims to equip female high-potential executives with the necessary skills, resources, and internal network to leverage their career aspirations within the group; retain the company’s top female talent; and enhance its talent pool of female executives.

Training Top 100 Best Practice: Huntington Learning Center’s Year of Exam Prep

By increasing the product knowledge across all areas—marketing, sales processes, and delivery of service—via a full year of focused training, the organization increased Exam Prep revenue in 2019 by 10 percent.

Training Top 100 Best Practice: Fisher Investments’ Outside Sales Training

The Training group updated the existing sales training program and trained the entire salesforce on how to use new technology and engage prospective clients in a virtual environment.

Savvis 101

The Savvis onboarding program, called Savvis 101, starts upon a new hire accepting a job offer with prehire communications and then extends through the first 90 days. Savvis 101 has reduced the reported time to productivity by 42 percent over the three years the program has been in existence.

How Rent-A-Center Engages Learners

Rent-A-Center revamped its fairly passive Sales Leads Tool training program into one that engages learners through increased interaction with the system and their managers. As a result, the company saw a 300 percent increase in revenue per call in stores where 100 percent of the SLT users had been certified to use the tool.

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