Time to Train for Micro-Joy Breaks?

Facilitating short breaks for employees to chat, read, make personal calls, or enjoy some fresh air can be a boon to engagement, satisfaction, and productivity.

What Does “Professional” Image Mean Today?

For many, the outer trappings of attire convey a professional image, but clear communication is another hallmark to consider.

Calibrating Perfection: The On-Time vs. Quality Debate

The best work in the world doesn’t mean anything if the customer doesn’t get it when they need it.

Can I Do Something Different?

If an employee is doing well in their current role, and is important to the company in that role, you might think the smart move is to keep them there, but that may not always be the case.

When Ignoring Is Bliss

Employees should be trained to ignore unproductive influences and focus on their own goals and the company’s objectives.

Should Termination Ever Be a First-Line Strategy?

Changing the technology or marketing support given to a business unit is often less expensive and less philosophically difficult than switching out a human being.

What Is Your Workplace’s Psychological Age?

A workforce with a psychological mindset of openness to try new things, eagerness to explore and have fun, and flexibility in how work gets done can be a differentiating advantage

Acknowledging (and Learning from) Life Events in the Workplace

Employees who share their life experiences can foster opportunities for organizational support and product/service improvement.

Training for AI-Averse Employees

What combination of education and training will enable managers to get even the most reluctant employees on board with using AI?

Are the Best Managers Lazy?

Before promoting an employee to manager or hiring a new manager, you might want to train hiring managers to gauge the person’s skills at delegation—not just whether they can do it, but how much they like doing it.

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