Training Day Blog

Training Takeaways from a Negative Online Review

Learning about negative customer experiences can be hard to hear and accept—but the lessons learned from those reviews can be an invaluable training tool.

What Google’s New Office Plan Tells Us About the Future of Work

Privacy balloon walls and outdoor meeting spaces are just a few of the new features Google is planning that caught my attention.

Workplace Safety Takes Center Stage

How can you help employees feel more secure in today’s insecure, uncertain world?

How Creative Are You Willing to Get to Build Your Talent Pipeline?

Snobbery and one-dimensional thinking have no place in an organization that wants the most robust and competent talent pipeline possible.

Is Taking a Vacation More Trouble Than It’s Worth?

A cross-trained workforce means exhausted employees can easily take vacation time, while ensuring business continuity for customers.

Do Companies Prefer INauthentic Employees?

My experience has led me to believe employers want inauthentic employees—people who can make complex situations sound deceptively simple, promising things they know are not possible.

Why the New Normal May Be the Old Normal

Even though many organizations are talking about a “hybrid” model for work post-pandemic, there seems to be a preference for bringing employees back to the office.

Is Innovation Easier from Home?

Innovation often results from a balance of solitary creativity and in-person collaboration.

How Will Generation Z Change Your Workforce?

Unlike previous generations that may have been reluctant, and even scared, to do things differently, Generation Zers may leap right in.

Implicit Bias Regarding Gender Intelligence

While their male counterparts are described as knowledgeable, and even brilliant, women more often are described as hard workers, productive, and reliable.

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