Investing in employee engagement, satisfaction, and recognition strategies this year can deliver better customer service, improved customer satisfaction, and higher profits. Organizations that take a people-centric approach are the ones that will draw, engage, and hold onto the best employees. But where do you start?
Here are the top three employee engagement trends to watch for 2017, according to ChannelAssist:
The rise of the voice of the employee: Customer engagement and the voice of the customer (VoC) long have been the focus of successful organizations. However, to truly meet the needs of their customers, organizations first must build and nurture employee satisfaction.
The need for personal skills development: In addition to job skills development, more and more employees are asking for help with their personal skills through personal leadership and effectiveness development.
The importance of trust in the workplace: A recent survey showed 93 percent of employees believe trust in their direct manager is important to remaining satisfied at work.
Learn how to help employees find and achieve that all-important work-life balance. Find out how to build a culture that will grow your bottom line. Uncover an employee retention deal-breaker you wouldn’t have expected.
To read the complete white paper, visit https://www.channelassist.com/10-employee-engagement-trends-watch-2017/
