Andrew Kokes

Andrew Kokes leads HGS’ global marketing strategy and execution, including strategic planning, positioning, and vertically targeted growth planning to support the delivery of Business Process Management (BPM) solutions for blue-chip, high-growth global organizations. Kokes has been in the customer experience and contact management industry since 1997 in BPO solutions roles focused on global sourcing solutions in the U.S., Europe, Latin America, the Philippines, and India.