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Cornelia Gamlem took the HR expertise she gained working for a Fortune 500 IT services company and founded a management consulting firm offering clients solutions to HR and business issues. Joining her colleague, Barbara Mitchell, she added author to her resume. Together they have written The Big Book of HR, The Essential Workplace Conflict Handbook, The Conflict Resolution Phrase Book, The Manager's Answer Book, They Did What? Unbelievable Tales from the Workplace, and The Decisive Manager. Learn more at www.bigbookofhr.com