By Bob Pike Which is more important to the training and performance professional: speaking or listening? Please…right now…before you read on…think of your answer in this moment…then write it down. Have you done that? I hope so. You’ll gain more from this article if you did.
By Tony O’Driscoll, Executive Director, Center for Technology, Entertainment, and Media (CTEM), Duke University’s Fuqua School of Business For the last 35 years, the training community has toiled tirelessly to better understand how to maximize human performance. During that time, we have learned a lot about what works—and what doesn’t—when it comes to leveraging human capital to drive business results.
By Neal Goodman, Ph.D., President, Global Dynamics, Inc. All too often, companies invest in the professional development of their workforce only to lose that investment after employees leave (or when they simply forget what they learned). According to Ernst & Young, 44 percent of employees are “poor or very poor” at transferring knowledge.