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Toya Del Valle is the chief customer officer at Cornerstone and leads the strategy that defines the workforce agility platform’s focus on customer centricity. This includes the leadership of global customer success, support, services, and learning at Cornerstone. As an accomplished leader with more than a decade of experience in driving customer success at Cornerstone, Del Valle and her team partner closely with teams across sales, product, engineering, and marketing. She also has been a key leader in Cornerstone’s Integration Management Office, guiding acquisition integration planning and execution, with an emphasis on culture, processes, systems, and knowledge integration. Prior to joining Cornerstone, Del Valle held several senior leadership positions, including key roles at US Airways and American Airlines, where she led the integration of the Human Resources business for the merger of both entities. For more information, visit: https://www.linkedin.com/in/toyadelvalle/