Case Study: Adobe EchoSign Speeds Kforce Job-Seeker Placements

After switching to a contract management system, Kforce increased the speed of the document cycle, helping the team complete more than 4,000 requests, including 912 job placements, in one year.

Kforce is a professional staffing and solutions firm that specializes in hiring for financial, accounting, health-care, technology, and government organizations. Due to the types of organizations that Kforce works with, the hiring and contract process was a lengthy one.

“Many of the positions we fill require specialized skills, which adhere to strict compliance policies and can make the paperwork extensive and time-consuming,” explains Ryan Coyle, Kforce supervisor of Independent Contractor Qualification & Compliance.

Throughout the process, contractors typically have to complete vendor profile forms, standard contracts, and upwards of 20 multi-page documents to confirm compliance with various regulations.

“Vendor documents typically are signed by two or three stakeholders,” says Coyle. “In the past, documents would be filled out by hand and scanned or faxed multiple times—a process that took several days and often resulted in an illegible copy.”

The Solution

Kforce looked for a contract management solution that would help to place consultants with its clients faster, and implemented Adobe EchoSign, an automated electronic signature and Web contracting solution, to increase the speed and efficiency of the contracting process. Using Adobe EchoSign, Kforce creates simple workflows to e-mail documents from one stakeholder to the next.

Forms and signatures can be entered online from any browser on any device, resulting in a clear, archive-ready copy that is sent automatically to all stakeholders once completed. Clearly printed information reduces errors and creates a more reliable archive of records.

Results

After switching to a contract management system, Kforce increased the speed of the document cycle, helping the team complete more than 4,000 requests, including 912 placements, in one year. The rate of return for paperwork improved dramatically—from two business days to less than two hours. By boosting speed and efficiency, Kforce now serves clients faster than ever.

“Now when we receive a request on Friday for a placement starting Monday, we can accommodate it,” Coyle says. “Previously, this would have been a challenge, but Adobe EchoSign improves the way we do business and enables us to actively meet our clients’ needs.”