Can You Train Leaders to Be Authentic?
Being an authentic leader means opening yourself up to being vulnerable with your employees and having an honest, ongoing back-and-forth exchange with them.
Drinks, Anyone?
The future of afterwork socializing in the post-pandemic culture.
Can Training Change an Insensitive Manager?
When managers don’t show a personal interest in employees and demonstrate caring, they risk losing valuable team members.
Knowledge Is Key in Customer Service
Tips to ensure customer service employees can quickly and accurately provide the information and solutions your customers need.
Are Your Employees About to “Conscious Quit”?
Top reasons employees walk out the workplace door.
Have You Unknowingly Committed a Microaggression?
The solution to many microaggressions is to think carefully before opening your mouth.
Training on Stress Management
In today’s continued challenging times, organizations should consider exploring stress triggers during employee onboarding, training managers and employees on stress coping strategies, and more.
Do You Train Respect for Vacation Time?
An essential part of new manager training should be teaching them how to effectively plan for employees’ vacation time and encourage them to disconnect from the office during that time.
Managing Grief in the Workplace
What losing my parents has taught me about how managers should be trained to support bereaved employees.
What Does It Mean to Be Productive?
Learning professionals and the Human Resources team should be having conversations about how productivity is defined and measured to determine both pay and the organizational hierarchy.