Training Day Blog

Research has found that co-worker relationships are a leading contributor to workplace well-being, but also can contribute to employee stress and burnout.

Lazy people are driven to make their lives easier, and when you’re looking for ways to make your life easier, you’re often led to creative, resourceful thinking.

It’s a pessimist who would be smart enough to say, “Let’s under-promise and over-deliver. Let’s assume everything won’t go as planned, and build in leeway for ourselves, so if everything does go our way, we will have exceeded our customer’s expectations, and if everything doesn’t go our way, we will have at least met their expectations.”

The times I have worked the hardest have been the times when I felt the most appreciated, and when I saw an opportunity to pursue an area of interest, such as writing about a topic that had meaning for me.

The trick is teaching employees to be resilient and resourceful enough to find the one or two things they can learn from the “jerks” in their work lives—whether colleagues, managers, or customers—and then use those things to get the jerk to become less of a jerk.

A day devoted to bringing a friend to the office could be beneficial for your organization; your organization’s community; and an individual in need of a new, or more fulfilling, job.

In sales training, it’s just as important to train those managing the salespeople as it is to train the salespeople themselves. It’s the manager who is responsible for setting goals, providing training and job-support resources, and then holding the salespeople accountable for their performance.

Instead of racking your brain for ways to create challenges for employees, leadership development and manager training should focus on just the opposite—“work smarter, not harder” strategies.

Organizations should consider encouraging emotional accessibility, and teaching employees how to channel those emotions into creating better work.

An under-qualified new hire means one lucky person has been given a huge break. Be sure that break doesn’t break your other employees.