Turning Mistakes into Learning Moments
When training managers and employees, it’s a good idea to teach, and review annually, the protocol for doing a post-mortem on business failures.
How Much Should AI Use in the Workplace Be Regulated?
AI has the potential to make all our lives easier, but to ensure the technology improves how employees work and relate to each other and customers, organizations will need a deliberate approach.
Compensation Conversation Lessons from the UAW Strike
A primary motivator of the UAW strike is the perception—and perhaps the truth—that executives at the companies have dramatically benefitted financially while the average employee in these organizations has not.
Jury Service with Multiple Counts of Learning
Lessons often can be learned from jury service that can be applied to an employee’s work life, or even how the whole organization operates.
Does “Toxic Boss” Jimmy Fallon Deserve a Second Chance?
An apology is not enough. Toxic managers need to own up to their bad behavior and learn from their mistakes.
Career Learning from My Participation in Bama Rush
Training your organization’s managers to learn about employees’ unique stories and experiences can help in their career development and work performance.
Involving Employees in Cost-Cutting Decisions
From company image to lost business opportunities and damaged corporate culture, not getting employee input on where to reduce expenses can be catastrophic.
Getting Maximum Impact from “Bare Minimum Mondays”
The idea is to do as little as possible on Monday to preserve your strength and energy for the rest of the week.
Are “Loud Laborers” Killing Your Workplace Morale?
Self-promoting employees who emphasize what they are doing or planning to do rather than doing the work itself can create an imbalanced environment and demotivate team members.
How Do You Train Adaptability?
Training on active listening and problem-solving skills can help employees adapt quickly to changing customer expectations.