Soapbox: Quality vs. Quantity
By D’Anna Flowers, IT Training Manager, Accretive Health, Inc.
Soapbox: You Should Be in Pictures
By Diane De Re, President, 321 FastDraw Inc.
Since the dawn of time, mankind has used images to communicate. From the El Castillo cave in Cantabria, Spain, with artwork of bison, horses, aurochs, and deer painted on the cave walls by our ancestors nearly 40,000 years ago, to ancient Egypt as far back as 3200 B.C. where hieroglyphs were used as a writing system, it is clear that the use of artwork is one of our most basic and powerful forms of communication, seemingly hardwired into our genetics.
Training magazine Events: Donメt Get Caught Looking
By Jason Bickle, Manager, Instructional Design & Development, Experlogix, Inc.
Best Practices: Can Trust Be Taught?
By Neal Goodman, Ph.D., President, Global Dynamics, Inc.
Afundamental impediment in human interactions is the lack of trust. According to Stephen M.R. Covey, author of bestseller “The Speed of Trust,” training programs to promote trust enhance performance and profitability.
Talent Tips: Make Your People Matter in Meetings
By Roy Saunderson, Chief Learning Officer, Rideau’s Recognition Management Institute
There is a classic cliché definition that meetings are where minutes are kept and hours are lost. However, someone I know recently challenged that perspective by suggesting the idea that every meeting should be a revelatory experience.
World View: Focus on Australia
By Dr. Neil Orkin, President, Global Training Systems
Bondi Beach, The Sydney Opera House, koala bears, kangaroos. Is there a training world in the “Land Down Under?” Yes, yes, and yes! Ignore this beautiful country at your own risk. Business opportunities abound in Australia for your organization, and there is an interest and need for human resource development. Your training investment will return a significant profit.
Regulating Informal Learning
By Margery Weinstein
Service With a Smile
By Margery Weinstein
No More Bored Meetings
By Marc Hequet
Rob Bellmar sprinted for home, glancing over his shoulder to check for the throw. That’s when he stepped on the bat in the base path and blew out his right quadriceps leg muscle.
He learned something, though. About meetings.
The softball injury last June meant that Bellmar, senior vice president at InterCall, had to phone in for a meeting a few days later, rather than attend in person.
Juggling Act
By Gail Dutton
Ask a project manager what he or she does, and you’ll probably get an answer along the lines of “bring order to chaos.” And while “chaos” may be overstating the situation a bit, project managers do provide guidance and drive to keep projects moving in the right direction and, for clients, a consistent experience and single point of contact. Often, professional management is included in a customer’s project requirements. Consequently, organizations are realizing that project managers provide a strategic advantage.