Driving Engagement Through Digital Credentials

At ForgeRock University, digital credentials are a beacon of achievement at every key milestone, marking the path that starts with the essential product and industry knowledge, and continues through the core and advanced ForgeRock skills before resulting in certification.

The New Skills Lifecycle: Rewriting Learning for the Post-COVID Era

It all begins with a simple shift, in seeing learning as a cycle—moving from the traditional assembly line of building and delivering learning to providing a holistic approach to upskilling that truly builds and measures.

Measuring Learning’s Impact

Brandon Hall Group’s 2020 Learning Measurement Study found that fewer than 16 percent of organizations are very effectively able to identify and track a series of metrics, including participation, satisfaction, knowledge transfer, behavior change, and business impact, for any of their learning—formal, informal, or experiential.

The Promise of E-Learning for L&D in a Post-COVID-19 World

While the pressure of COVID-19 has catapulted e-learning to the forefront, it shouldn’t be seen as a catch-all. Instead, use it as part of a blended strategy.

Understanding Power Dynamics in a Time of Global Convergence

Essential tips to share with Western-based teams to help them meet Asian expectations and standards when working in a global environment.

3 Cheers for Cheer—and 3 Lessons on How to Manage

Netflix series Cheer is a lesson on how to manage a diverse group of team members in highly stressful and seemingly ever-changing situations.

Want Your Video to Resonate? Make It Relevant

Always keep your audience’s needs in mind—not necessarily what you want to tell them, but what they need to know.

Training Top 125 Best Practice: Best Western Hotels & Resorts’ Avatar: A Guest’s Journey

Staffers participate in one to two live mixed reality simulations, in which they interact with avatar-based characters that present challenging issues that mimic real-life customer problems.

Pay Transparency vs. Salary Secrecy

Salary transparency is likely to increase as the modern era of the “personal-made-public” and the demand for equity across all demographics continue.

Afraid to Lose? Conquer Your Loss Aversion for Long-Term Gain

As one of the many cognitive biases hard-wired into our brains, many of us simply do not want to experience loss. So we take what seems like a safer bet. But when we fail to take worthwhile risks, we also lose more over the long term.

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