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5 tips for training and engaging remote employees in a time of constant notifications, social media scrolls, Alexa, and Siri.

Simple steps to measure the success of your learning effort.

To increase Customer Satisfaction scores, the company brought Client Services training back in-house, overhauling the program to be shorter, more relevant, interactive, and available on-demand.

The quality of course content depends, somewhat, on how competent the subject matter expert is, but the rest is up to the curriculum author. However, the way of organizing and sequencing the content, its delivery and presentation, can be predefined in a standard way.

4 areas to consider while developing a strategy that bolsters the new hire experience and onboards employees more efficiently.

While most managers take a passive approach to hearing ideas (e.g., “My door is always open”), Courageous Questions require leaders to ask with intention about specific issues and with the humility to acknowledge improvement is possible.

Architects, businesses, and real estate professionals are evaluating long-term impacts from the pandemic shutdown—and some have even begun exploring new concepts and designs for the post-recovery office.

We must educate ourselves on the dynamics that drive change. Change ultimately can help our companies grow in a more sustainable way and enable us to develop much closer, more meaningful relationships with our customers and employees.

It is the manager’s duty to make feel new hires comfortable in the company’s environment. Managers need to inspire a high level of accountability, build positive feedback loops, and monitor employees progress toward hitting dedicated key performance indicator benchmarks.

Why we need to hire more women, and how to attract them.