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Today, every entrepreneur, executive, and hiring manager knows that one of the biggest challenges is to build a high-performing team of experts who can deliver results consistently, without costly errors or setbacks.

Under the direction of C&A Industries’ CEO and executive director of Training & Development (T&D), the team condensed the initial 12-week course down to 10 weeks of variable training tailored to the individual employee experience on the job.

Once we understand what makes Millennials tick, we can make small adjustments to how we recruit, reward, and train them in the workplace to achieve next-level productivity.

Develop content in various formats to cater to your learners’ preferred way of consuming information—i.e., videos, games, readings, podcasts, Webinars, etc.

As advances in data analytics and artificial intelligence (AI) change what tomorrow’s workplace will look like, they are precisely the disciplines that will help workers equip themselves to become more productive in that future workplace.

From sharp increases in focus and productivity to improvements in emotional intelligence, research on mindfulness has shown a wide range of quantitative and qualitative benefits in the workplace.

The best solution is to design e-learning courses that follow skill-based learning so each course will help learners classify their skill gaps, along with recommendations on filling them.

All 37,000-plus BB& T Corporation associates are required to be trained on information protection annually, which is accomplished via an online course, on-demand training resources, and phishing e-mail simulations.  

One of the most important things you need to do in order to stay laser focused on your 2020 goals is to communicate the results you want to achieve to your entire team.

It’s only when we can truly walk in our customers’ shoes that we can adopt the right mindset, and create a customer experience journey to serve them as they wish to be served.