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Ask the customer what it will take to make things right and then do more—give them a “plus one.” Whatever you “should” be doing for your customer, add a little something extra.

The scorecard evaluates new hire employees on multiple aspects of performance such as attendance, conduct, adherence to compliance, assessment scores, and scoring of five core competencies that are key to a high level of performance within the department.

High-performing organizational cultures encourage experimentation, collaboration, and creativity in an open, accepting environment. Learning and play are completely integrated.

The very nature of soft skills is such that they are very hard to develop without the help of another human being who can serve as an objective third-party observer and source of candid feedback.

When employees can work their way through a complex problem to a solution, they can tap into emotions such as trust, pride, and respect. This makes it much more likely the change an organization is trying to make will succeed.

360 assessments incorporated into experiential team-based business simulations and properly adapted to a university setting can give students a clearer picture of their own strengths and weaknesses and help them create a roadmap to develop those skills prior to full-time employment.

It’s time to adopt a value-based connection philosophy.

Organizations typically pass along rising health-care costs to their employees, but Liaison Technologies found this model to be counterproductive to sustaining an energized business culture. Instead, Liaison Technologies pays 100 percent of health-care premiums for its U.S. employees and their dependents.

“Comp-flix” is a series of compliance video vignettes Allianz Learning & Development created based on popular television shows and movies, using a Netflix-like backdrop.