What Gets in the Way of a Mid-Level Performer Becoming Great?
In an 18-month study, mid-level sales performers often failed to anticipate customer responses and respond effectively. They also displayed in quickly starting a highly relevant conversation and confidently continuing a difficult conversation.
February 2016’s Top Reads
More than 15,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you February’s top three business books recommended to our readers.
2 B or Not 2 B a Social Media Zealot
The moral of the social media tale in the workplace? No matter what we write, we can write comfortably, informally, but not carelessly. We need to remember that people beyond our original audience can easily view what we’ve written.
Learning Trends You Cannot Afford to Miss in 2016
These 5 key trends in employee learning align with the lean, quick, and agile methodology companies need to survive in 2016 and beyond.
Mobile Learning Delivery Hasn’t Advanced as Predicted
Some 25 percent of respondents to Brandon Hall Group’s most recent Mobile Learning Study say there is no mobile interaction with learning in their organization. And half of those companies that are using mobile delivery say access is limited and typically only via a mobile browser.
Leading Edge: Creating a Safe Space for Employees
A “safe space” is the office Vegas—what happens there stays there. The space at times becomes a think tank, a place to brainstorm and hatch ideas, or it can be used as a garbage bin to dispose of unwanted burdens that prevent members from focusing on the task at hand.
Training Top 125 Best Practice: Leading with Distinction at AT&T Inc.
Leading with Distinction (LwD), sponsored by AT&T University, is AT&T Inc.’s umbrella training program for aligning leadership with employees at all levels to support the Chairman’s annual priorities.
Give Your Employees the Power to Think Big and Act Bigger
This means tying visions to actions, going beyond the stories and excuses, the self-imposed limitations, preconceived notions, and constructing structure—and becoming the biggest, baddest, best version of who you are and what you want to be.
Takeaways from Hide-and-Seek
As facilitators, we witness the “hide-and-seek” dynamic from childhood being experienced by the adult, moving between the safety of silence and the “risk” with reward of inclusion in participation.
How Gender Differences in the Workplace Can Boost Productivity and Improve the Bottom Line
“Gender Intelligence” shifts the topic to gender uniqueness and its complementary value in problem solving, decision-making, and leadership.