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If someone has earned your trust, he or she has the potential to influence you. You have the potential to influence those who trust you. But without trust, influence is next to impossible.

Global businesses will never reach their potential until they recognize that cultural intelligence is a conscious, active, and ongoing journey of discovery and experimentation in connecting with others (customers, colleagues, partners, officials) whose cultural identities and practices are increasingly complex and fluid.

This training teaches a salesperson how to become an effective trusted advisor to customers by asking effective questions.

Providing a consumer-like experience, mLearning enables mobile users to easily find the information they need, in the timeframe they need it, and in context with the task, process, or issue they face.

The role of Federal L&D leaders ultimately will shift from instructional design and content development to managing the selection of existing content and filling in the gaps to align with agency missions.

Training magazine recognized the 2016 Training Top 125 winners with crystal awards and revealed their rankings during a black-tie gala held last night during the Training 2016 Conference & Expo at Disney’s Coronado Springs Resort in Orlando, FL.

But HR adoption must accelerate in order to deliver potential value.

Middle managers often feel like they are on the front lines alone, and they crave feedback and advice from their managers and company leaders.

The Managers Preparing to Accomplish Change Today (MPACT) at PBJC is a selective program designed to develop and elevate the skills of already high-performing managers in the Alabama-based human resources agency’s Merit System.

To learn, we need support, opportunity, resources, and aptitude. Moreover, we need to be willing to stick with learning through some setbacks and failures until we achieve a breakthrough in our ability.