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It is critical to understand how a person learns and what an organization can do to trigger, develop, and sustain the learning process in that individual.

The training focuses on seven steps to analyze barriers to performance improvement, prioritize the barriers, and develop a plan to overcome them—with the ultimate aim of improving profit margins.

Purpose-driven management is a different approach to defining objectives, focused on a longer-term, values-based vision for both the organization and its people.

The Top 10 little things you can start doing to be extra awesome, straight from the horse’s mouth!

Old-school leadership is based on the beliefs that a leader must always be, or at least appear to be: distant, untouchable, revered, and an absolute authoritarian. If you are truly committed to developing a fiercely loyal workforce, come down off that pedestal and get to know your people.

Inadequate tech skills cause workers to lose two hours every day, translating into 500 lost hours per year, or about $10 million per 1,000 employees. Organizations need to offer focused, continuous training in these areas.

Focusing on the principles of Coaching and Communicating, Empathetic Communication, Self-Accountability, Service Recovery, and Setting Clear Expectations, the eight-hour Leadership Boot Camp aimed to help leaders feel more confident in themselves.

No one at a company should rest until customers are impressed…not just satisfied. That means training employees to go way above and beyond merchandise exchanges and money-back guarantees.

Digital and social media have changed everything; companies must adapt in how they train not just Millennials, but all employees.