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After implementing a redeveloped Project Closeout training course and the new Finish Strong program, Gilbane’s client survey results for the key question, “How satisfied are you with Gilbane’s performance?” showed an increase of 17 percent in the number of surveys received that exceed client expectations.

Ordinary listening focuses on a program a person is describing for example, whereas empathic listening focuses on the presenter of information about the program.

No matter the size of your business, it’s good practice to have a digital data compliance game plan and a process for communicating it to your employees.

Cross-cultural training is not only useful for employees from different cultures and ethnicities to work together but it is also necessary for employees to learn how to handle certain situations that are raised by customers from diverse cultures, religions, and ethnicities.

Recent research findings show that well-designed International Corporate-Sponsored Volunteer (ICV) programs build participants’ cultural agility and their sense of social responsibility, helping to deliver a deeper understanding of critical issues in key emerging markets.

Leadership Journey is a leadership development process based on a comprehensive, current needs assessment and designed with accelerated adult learning strategies.

One-third of companies spend zero dollars on onboarding, which results in one-third of employees failing to meet company expectations in relation to productivity, according to Allied HR services. This suggests that a little investment in onboarding can go a long way toward grooming a future executive.

Are you taking ownership for the educational changes you need to make? Or are you simply sitting on the sidelines, waiting for a light to appear at the end of the tunnel, and hoping things work out?

It’s time to stop holding out for people to be physically co-located, sitting down for face-to-face one-on-ones, or betting on video-based conferencing and teleconferencing to carry the day. Here are two straightforward strategies to help speed up your culture change efforts.