Online Articles

By Bill Blades, CMC, CPS Smart salespeople can earn more clients in five months by being interested in the success and happiness of others than in five years of getting clients interested in them. Yet, the majority of salespeople make routine sales visits without thinking, “How am I going to earn their business?” and “How can I make my selling proposition so compelling that no one else will stand a chance?”

By Laura Stack, MBA, CSP Although the focus of every talk will vary, supercompetent speakers share an overriding goal for each presentation: to create a remarkable, fulfilling experience the audience members will take to heart, put into action, and remember long afterward.

By Joe Lipham, Training Account Manager, Signature Worldwide My 18-year old daughter was preparing for her first night as a food server for a major hotel chain. She excitedly talked about her new job, and as a proud dad and hospitality professional, I wanted to offer her my insights. As I started into the “dad speech,” my daughter waved me off and said, “Dad, you and Mom made sure we had good manners!”

By Libby Carter Current economic conditions have made job-hunting a necessary art form. Potential employees constantly must create new ways in which to differentiate themselves in the market. Since job hunting has become such a long, pain-staking process, one might compare it to a treasure hunt for the most valuable prize—a job. In this case, the one who finds the treasure is the individual who takes a new, fresh approach to accomplishing the task at hand. What does it take to find that “treasured” job?

By Alexis Belair Q: How can I produce skilled learners in the workplace? A: It’s simple! Teach for Transfer!

By Margery Weinstein Realizing that selling methods from the PC industry would not open doors in non-traditional markets, Intel Corp.’s senior leaders challenged the company’s Sales and Marketing group to develop sales talent to better drive Intel’s overall growth strategy and transformation efforts. Here is how this initiative evolved:

By Andrew J. Blum, Managing Partner, The Trium Group

By Brent O’Bryan, SPHR, Vice President, Learning and Development, AlliedBarton Security Services

By Dr. Jack Wiley, Founder and Executive director, Kenexa High Performance Institute For more than 30 years we’ve been asking workers around the world what they most want from the organizations for which they work. The results are fascinating and explain the basic truths about employee needs and desires. They also, and possibly most strikingly, reveal that managers and organizations that give their employees what they want outperform those that don’t.

By Maggie Walsh, Ph.D., Vice President and Practice Lead, Leadership for Forum