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By Shirzad Chamine, Chairman, CTI Billions of dollars are wasted on training and development each year. Within six months of most expensive trainings, whether meant to strengthen leadership skills, emotional intelligence, selling ability, or customer service, many participants can barely recount what they learned or point to what has changed.

By David Zahn, President, Zahn Consulting, LLC

By Hank Moore, Corporate Strategist Meetings, seminars, conferences, and retreats are mainstays of business. Many fail to achieve goals because they are not unique. Thus, folks are highly selective about those they will attend. Here are some tips for organizing and executing successful seminars:

By Randy Harrington, Ph.D., and Carmen E. Voillequé Chapter 1: Evolutionaries It is difficult to manifest and sustain strategic clarity in a world where thousands of tasks bog down the days and the rules seem to change the moment we gain momentum. The sad truth is that most organizations are simply trying to reduce the frustration of a beleaguered staff who see winning as surviving, biding time until some external force defines their options and direction for good or ill.

By Tim Toterhi, Senior Director, Global Learning & Development, Quintiles

By Mark Miller, VP, Organizational Effectiveness, Chick-fil-A I’ve been selling chicken for more than 30 years and in the training profession for just over a decade. However, throughout my career, the question of leadership development has been ever present. In the early days, we had a sophisticated process for leadership development. I call it emersion and osmosis. It was built on two tenants:

Create a positive attitude toward EPSS before introducing it in order to support successful implementation.

By Margery Weinstein

By Mark Miller, Vice President, Organizational Effectiveness, Chick-fil-A Meetings matter. If done well, they multiply our time, increase our productivity, tap into the collective wisdom and creativity of the group, yield better decisions and better results. Let’s face it—most of the meetings we attend are not the model for productivity and efficiency. Done poorly, they are a colossal waste of time. Here are 10 tips to help your team master a few basics for empowering your meetings, starting today.

By Meena Dorr, Director, Corporate Relations, MBA@UNC