Online Articles

By Herb Greenberg, Ph.D., Founder, Caliper Corporation You’re looking to make a hire. So, you advertise “10 years of experience required.” I cannot tell you how often I’ve asked groups to whom I’m speaking, “Why 10 years?  Why not eight or 12 years?” There is never a solid answer. 

By Jocelyn R. Davis, EVP, Research and Development, The Forum Corporation At 11:40 on the bitterly cold night of Sunday, April 14, 1912, the Titanic’s lookout, Frederick Fleet, clanged the warning bell three times from the crow’s nest of the luxury ocean liner and picked up the phone to the bridge. The following conversation ensued: “What did you see?” “Iceberg right ahead.” “Thank you.”

By Bob Kelleher There’s no doubt the recession has affected training budgets in companies of all sizes and across all industries. The need to find affordable and effective ways to develop talent is more critical than ever. Clearly, employee development is essential to engage and retain your employees. In fact, studies reveal that Gen Yers believe career development is three times more important than money.

By Margery Weinstein

By John Featherstone Objective: Keep your effective managers. Concepts Keeping good people requires that they be managed well. Don’t take motivation for granted. Apply liberally and watch him/her perform! Action Steps

By Valérie Berset-Price

By Hank Moore, Corporate Strategist Question 1: How fast is the coaching industry growing? Coaching industries are growing rapidly because self-styled experts are creating pockets of business for themselves. Demands have long existed for quality service...with few seasoned business advisors available. Thus, niche consultants served the business.

By Bill Blades, CMC, CPS Smart salespeople can earn more clients in five months by being interested in the success and happiness of others than in five years of getting clients interested in them. Yet, the majority of salespeople make routine sales visits without thinking, “How am I going to earn their business?” and “How can I make my selling proposition so compelling that no one else will stand a chance?”

By Laura Stack, MBA, CSP Although the focus of every talk will vary, supercompetent speakers share an overriding goal for each presentation: to create a remarkable, fulfilling experience the audience members will take to heart, put into action, and remember long afterward.

By Joe Lipham, Training Account Manager, Signature Worldwide My 18-year old daughter was preparing for her first night as a food server for a major hotel chain. She excitedly talked about her new job, and as a proud dad and hospitality professional, I wanted to offer her my insights. As I started into the “dad speech,” my daughter waved me off and said, “Dad, you and Mom made sure we had good manners!”