Online Articles

By Michael Rich Safety training is an important part of any business. It helps to protect your company from costly injuries and keep employees safe. However, effective training consists of more than locking your employees in a closet and forcing them to watch a video. It needs to include interaction, be engaging, and, most of all, effectively deliver the intended message. Follow these three tips to ensure an effective safety training program:

By Mark Scullard, Director, Research, and Jeffrey Sugerman, President and CEO, Inscape Publishing

By Joseph Gianni, CEO, 2logical “Change on a dime!” “We need to do more with less!” “Innovate!” These are the battle cries from the executive ranks to the troops, and in today’s business world, they are the reality we face virtually every day. This drive toward continuous innovation has rendered the traditional reactive method of people development—closing individual skill gaps that seem to stand in the way of results—obsolete.

By David Intrator, president, The Creative Organization A few years before his death in 2004, Charlie Rose interviewed Henri Cartier-Bresson at his home in Paris. For years, Carier-Bresson had been recognized as one of the greatest photographers of his time, having produced an uncanny amount of photographic masterpieces. Rose was curious as to how Cartier-Bresson went about his work. “What’s the secret?” Without missing a beat, Cartier-Bresson answered: “You can’t want anything. You just need to be receptive.”

By Dan Cooper, CEO, ej4.com In doing research on the effectiveness of video-based e-learning media, I ran across some useful facts that are commonly quoted on the Internet:

By Matt McConnell, President and CEO,  Knowlagent “Wow! That automated attendant really delivered great service!” In an age of automation, how often do you hear a customer enthusiastically share a positive experience with a self-service or instant-service communication channel?

By Scott A. Thornbloom, Naval Service Training Command Public Affairs GREAT LAKES, IL (NNS) -- Training professionals from companies across the United States toured the Navy’s only boot camp to observe how civilians are trained to become Sailors at Recruit Training Command (RTC).

By Michael Michalko

By Tony Gagliardo and the Air Traffic Control Optimum Training Solution Team

By Rick Garlick, Ph.D., Senior Director,Strategic Consulting and Implementation,Maritz Hospitality Research Group