Embracing and Enabling Skills-Based Hiring in the Enterprise

As organizations navigate the complexities of modern talent acquisition, skills-based hiring emerges as a powerful tool.

The old hiring paradigm—where a college degree often dictated eligibility—is becoming increasingly outdated in today’s rapidly evolving job market. Job seekers without a formal degree, even those brimming with relevant skills, frequently find themselves sidelined for positions where they could excel. With labor shortages persisting and many candidates acquiring specialized skills through online learning and practical experience, this approach is both limiting and counterproductive. As the C-suite and HR leaders reconsider their hiring strategies, a transformational shift toward skills-based hiring is gaining momentum. 

Unlocking Potential Through Skills-Based Hiring

Skills-based hiring prioritizes actual capabilities over academic credentials. This method expands opportunities for qualified candidates who may lack a formal degree and highlights degree holders who may not possess the specific skills required for a job. Organizations can access larger talent pools of qualified workers by directly assessing candidate skills.

One striking advantage of this shift lies in its impact on employee retention. Research shows that employees without a four-year degree tend to stay in their positions 34 percent longer than their degree-holding counterparts. This longevity reduces turnover costs and fosters a more stable work environment.

Defining Skills: The Foundation of Effective Hiring

Before diving into the implementation of skills-based hiring, it’s crucial to understand what constitutes a skill in the professional landscape clearly. Skills can be broadly categorized into two types:

  • Domain-Specific Skills: These are specialized capabilities related to specific fields or industries, such as cloud computing expertise or data analysis proficiency. They can be acquired through various means, including online courses, in-person training, or hands-on experience.
  • Foundational Skills: These encompass essential abilities that apply across multiple roles and sectors, such as teamwork, communication, and problem solving. While vital, foundational skills are often harder to teach and are influenced by inherent traits. 

Implementing a Skills Framework: The Path Forward

Adopting a consistent skills framework is essential for skills-based hiring. This framework provides a shared vocabulary for describing and assessing skills across diverse roles, helping ensure clarity and consistency in the hiring process. Companies can adopt existing frameworks, like the U.S. Department of Labor’s Occupational Information Network (O*NET), or develop customized frameworks to fit their contexts.

A key consideration in skills-based hiring is determining which skills to evaluate. While measuring every possible job-relevant skill may seem tempting, a more practical approach focuses on a subset of the most critical skills that best predict job performance. There are several skill assessment methods, some of which are more effective than others:

  • Self-report assessments: An example is a resume, in which people describe their skills. While easy to implement, this method can produce inflated or inaccurate information, especially when high-stakes outcomes like job offers or promotions are involved.
  • Third-party ratings: Evaluations from supervisors, teachers, and colleagues can provide insights, but without proper training and motivation to provide an accurate assessment, they often lack standardization and objectivity.
  • Experience-based inference: Past job titles or roles don’t necessarily equate to skill proficiency. Be especially careful with artificial intelligence-driven tools that scrape data from resumes and online profiles to infer skills. These can yield biased or misleading results.
  • Structured interviews: When conducted with well-designed and consistent questions for all candidates, standardized rating criteria, and trained interviewers, structured interviews can be highly effective in assessing skills and strongly predictive of future performance.
  • Skills assessments: Professional assessments, such as those used for certification or licensure, offer accurate measures of domain-specific skills. Professional assessments are also available to evaluate a wide array of soft skills and job-relevant traits. Well-developed, scientific assessments provide robust and valuable hiring tools.

 Tailoring the Approach to Organizational Needs

There’s no one-size-fits-all approach to implementing skills-based hiring. The most effective strategy—whether it emphasizes technical skills, innate abilities, personality traits, or a blend of these—depends on the specific requirements of each role and the anticipated stability of those requirements over time.

The key to success lies in using high-quality, unbiased assessments tailored to the position’s requirements and the broader hiring context. While this approach is more complex than traditional degree-based hiring, the long-term benefits include a more capable, stable, and effective workforce.

The Future of Hiring

As organizations navigate the complexities of modern talent acquisition, skills-based hiring emerges as a powerful tool. By focusing on the tangible skills and attributes candidates bring to the table rather than relying on academic credentials, companies can better keep up with the evolving demands of the marketplace and build higher-performing workforces. As the job market changes, those who embrace this new paradigm in talent acquisition will be well-positioned to thrive in an increasingly competitive and dynamic business landscape.

Elaine D. Pulakos, PhD
Elaine D. Pulakos, PhD, CEO of PDRI by Pearson, is an internationally recognized contributor to the field of industrial and organizational psychology. She has published numerous articles, six books, and two best-practice volumes for the Society for Human Resources Management (SHRM) on topics including staffing, performance management, employee development, and organizational performance.