Exodus of Expertise

Most traditional training programs are letting valuable and costly knowledge walk out the door when employees leave.

A new report reveals most traditional training programs aren’t capturing and sharing knowledge from within the ranks of the workforce, and are letting valuable and costly knowledge walk out the door when employees leave.

Through a survey of more than 500 full-time employees at companies with 500 or more employees, speachme (http://www.speach.me/) explored contemporary employee training programs and uncovered where the training process is faltering.

Survey findings include:

  • 82% of employees share important information in person with their colleagues, which means that information is not being formally captured.
  • 68% of employees have not been trained by the individual they were replacing.
  • 61% of employees have had a colleague leave the company with knowledge or skills that were not documented.
  • 47% of employees say they could create better employee training content themselves compared to the training they are provided.
Lorri Freifeld
Lorri Freifeld is the editor/publisher of Training magazine. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training APEX Awards and Emerging Training Leaders. A writer/editor for the last 30 years, she has held editing positions at a variety of publications and holds a Master’s degree in journalism from New York University.