Jiffy Lube International, Inc., regained the No. 1 spot (up from No. 2 last year) on the 2016 Training Top 125, while Keller Williams Realty, Inc., made itself at home in the No. 2 spot. Health-care companies dominated the rest of the Top 5, with CHG Healthcare Services, Capital BlueCross, and Blue Cross Blue Shield of Michigan notching Nos. 3, 4, and 5, respectively. In addition, McCarthy Building Companies, Inc., was inducted into the Training Top 10 Hall of Fame after earning a spot in the Top 10 for four consecutive years.
Some 28 new companies broke into the Top 125 this year. The majority of the companies are in the health/medical services, finance/banking, insurance, business services, and manufacturing industries.
Here are some overall statistics from the quantitative analysis of the winning 2016 Training Top 125 applications:
- The mean revenue was $7.5 billion U.S. and $6.4 billion worldwide. The mean training budget was $30.2 million, representing 5.96 percent of payroll. The mean amount of training cost savings was 13 percent.
- The mean number of total employees trained per organization (including independent contractors and franchisees) was 36,055, with 19,835 trained in the classroom and 44,193 trained online. A mean of 797 courses were offered as instructor-led sessions; 3,442 were offered as online self-paced modules; and 251 were offered as virtual instructor-led classrooms. All of the 2016 Top 125 winners have a technological infrastructure to support the delivery and management of training.
- The average number of full-time and part-time trainers was 125 and 401, respectively.
- Some 98 percent of Top 125 winners have a tuition reimbursement program.A mean of 9 percent of eligible employees made use of tuition reimbursement programs in the last year. Median spend on tuition reimbursement programs was $314,770.
- Some 98 percent of winners use employee satisfaction surveys, while 99 percent use competency maps and personal/individual development plans. Some 75 percent tie managers’ compensation directly to the development of their direct reports.
- On the evaluation side, 87 percent of applicants utilize Return on Value; 90 percent utilize Return on Investment; 82 percent utilize Balanced Scorecards; and 70 percent utilize Six Sigma. The Kirkpatrick Levels of Evaluation are more widely used: Level 1 (99 percent), Levels 2 (98 percent), Level 3 (99 percent), and Level 4 (97 percent).
- The average length of employee service was nearly eight years, and the average turnover rate was 18 percent.
- Internal candidates filled a mean of 42 percent of job openings, while employees referred a mean of 27 percent of new hires. The median number of new employees hired was 25 percent of the organization’s workforce.
We salute the 2016 Training Top 125 winners!
