Not on Board with Onboarding

Businesses need to do a better job when it comes to employee onboarding, according to “The Quest for Meaningful Work,” a recent survey of 2,001 office workers commissioned by ServiceNow and conducted by Edelman Intelligence.

1 in 3 Amerian office workers would rather go on an awkward first date than attend an onboarding orientation for a new job, according to “The Quest for Meaningful Work,” a recent survey of 2,001 office workers commissioned by ServiceNow and conducted by Edelman Intelligence. Nearly 80% of respondents experienced issues when starting a new job. Many said they received no essential training in their onboarding (33%), while others didn’t feel like their job responsibilities were well defined (28%) or they had IT issues (26%).

Put simply, businesses need to do a better job when it comes to onboarding. When asked what would make a great first day at a new job, respondents identified the following:

  • Being assigned a buddy: 58%
  • Walk-through of key processes: 58%
  • Time to review onboarding materials: 47%
  • Having a welcome lunch: 40%
  • One-on-one time with coworkers: 38%
  • New computer/equipment: 36%
Lorri Freifeld
Lorri Freifeld is the editor/publisher of Training magazine. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training APEX Awards and Emerging Training Leaders. A writer/editor for the last 30 years, she has held editing positions at a variety of publications and holds a Master’s degree in journalism from New York University.