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USAA’s Financial Foundations Coaching
USAA decided to shift coaching from a “grass-roots” effort to a leadership-led initiative featuring a top-down and bottom-up approach that would drive consistent coaching expectations and experiences for both coach and coachee.
What Happens When You Add Big Data to L&D?
Traditional learning and development often relies upon transfer of learning measures, and leaders in L&D constantly are extrapolating all available metrics to determine levels of business impact or ROI.
How To: Use Focus Groups for Rapid Needs Analysis
Almost all Learning and Development professionals have experienced the demand, “we need the training delivered yesterday!” This has led to the development of a range of rapid prototyping design and development methodologies—techniques that require a strong needs analysis in order to be successful. As Peter Drucker wryly noted, “There is nothing quite so useless as doing with great efficiency something that should not be done at all.”
Fostering the Strategic Employee Lifecycle
Today’s business landscape requires that companies foster the development of new ideas, tap into critical employee thinking and knowledge, and enable the synergy of teams to revolutionize their existing business in order to establish an effective roadmap for a strategic employee lifecycle.
New Products & Services (Mar/Apr 2014)
The latest products and services launching in the training industry.
Immersion in the Sub-Sahara
In Africa, there is an age-old learning tradition that is still practiced today: storytelling. Villagers learn about the values and behaviors that will be conducive to the success of the tribe by being together, sitting around a campfire at night, listening to the elders of the village talk. What has been true throughout the centuries is still true today.
On-Site vs.Off-Site Training
Carefully considering all the pluses and minuses will secure the best ROI for the program.
What’s the Big Deal About Big Data?
Big data can be daunting, but its analysis is making significant differences in organizations. By analyzing complex data sets across functional silos, organizations are gaining insights to help catalyze change, improve access to experts, speed onboarding, retain talent, and identify root causes for complicated issues. It improves the learning environment, and even the Learning & Development organization itself.
Starbucks’ Partnership Approach
From the perspective of Starbucks leaders, the strong loyalty connection the brand enjoys with its customers is linked directly to the way in which those leaders connect with and develop their employees, or partners, as they are called. In fact, every aspect of training is guided by a commitment to build a dynamic learning community at Starbucks.
Improving Learning Transfer
Interval training reinforcement solutions provide spaced repetition learning as both a pre-training and post-training intervention. It generally is being implemented through purpose-built software applications. Some deliver the information via daily e-mails, while others have sophisticated interfaces that also incorporate game mechanics to amplify employee engagement in the learning.