This Sounds Familiar…

For an organization with 1,000 employees, workers spend at least 10,010 hours per year answering questions or explaining concepts they’ve already discussed, a Bridge by Instructure survey found.

The Bridge by Instructure team recently surveyed 1,000 employees in the U.S. (mostly mid-level manager or supervisor) and discovered some interesting trends in training, learning, and productivity:

  • For an organization with 1,000 employees, workers spend at least 10,010 hours per year answering questions or explaining concepts they’ve already discussed.
  • For an organization with 1,000 employees, workers spend at least 5,850 hours a year looking up information previously covered—nearly 6,000 hours of productivity time wasted.
  • Calendar reminders and Post-It notes are the most popular tools employees use to retain information at work, with 47% and 46% of employees using them, respectively, for this purpose. In contrast, corporate materials such as employee handbooks are used by only 9% of employees.
  • 78% of respondents participate in company training quarterly or less frequently.
  • 72% said they would benefit from receiving e-mail reminders about topics covered in company trainings.

For more survey findings, visit: https://getbridge.com/pdf/employee-forget-fullness-index.pdf.

Lorri Freifeld
Lorri Freifeld is the editor/publisher of Training magazine. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training APEX Awards and Emerging Training Leaders. A writer/editor for the last 30 years, she has held editing positions at a variety of publications and holds a Master’s degree in journalism from New York University.