Training magazine Ranks 2012 Top 125 Organizations

These are the organizations that excelled at employee development in 2012.

Excelsior, MN (February 14, 2012)—Telecommunications company Verizon rang in the New Year by capturing the No. 1 spot on the Training Top 125 for the first time in 2012. Farmers Insurance claimed the No. 2 spot, while Top 5 newcomers Miami Children’s Hospital, Mohawk Industries, and McDonald’s nabbed Nos. 3, 4, and 5, respectively.

Training magazine recognized the 2012 Training Top 125 winners with crystal awards and revealed their rankings during a black-tie gala held last night during the Training 2012 Conference & Expo at the Georgia World Congress Center in Atlanta. Themed “An Evening with the Stars,” the gala  was sponsored by BlitzMasters, Franklin Covey,, Ken Blanchard Companies, KnowledgeAdvisors, Orrefors/KostaBoda, and Turning Technologies.

Now in its 12th year, the Training Top 125 is the only report that ranks companies unsurpassed in harnessing human capital. Some applicant statistics of note:

•    The mean revenue for applicants was $5.9 billion U.S. and $11.3 billion worldwide. The mean training budget was $145.5 million, representing 4.52 percent of payroll.
•    The mean number of total employees trained per organization (including independent contractors and franchisees) was 41,890, with 18,462 trained in the classroom and 38,438 trained online. A mean of 557 courses were offered as instructor-led sessions; 1,494 were offered as online self-paced modules; and 113 were offered as virtual instructor-led classrooms. Some 94 percent of applicants have a technological infrastructure to support the delivery and management of training.
•    The average number of full-time and part-time trainers was 232 and 395, respectively.
•    Some 97 percent of applicants use employee satisfaction surveys, and 98 percent use competency maps and personal/individual development plans. Only 64 percent tie managers’ compensation directly to the development of their direct reports.
•    On the evaluation side, 57 percent of applicants utilize Return on Value; 72 percent Return on Investment; 56 percent Balanced Scorecards; and 45 percent Six Sigma. The Kirkpatrick Levels of Evaluation are more widely used: Level 1 (96 percent), Level 2 (95 percent), Level 3 (90 percent), Level 4 (82 percent).

During the gala, Training inducted two companies into the Top 10 Hall of Fame. Microsoft Corporation and SCC Soft Computer qualified for the honor by being in the Top 10 of the Training Top 125 companies for at least four consecutive years. Members remain in the Top 10 Hall of Fame for a minimum of three years. After that, they can choose to remain in the Hall of Fame by adhering to specific guidelines or they can opt to reapply for Training Top 125 consideration. Microsoft Corporation and SCC Soft Computer’s induction created two opportunities for other Top 125 companies to move into the Top 10 in 2012 and beyond. This year, 24 newcomers cracked the Top 125 list.

Training also recognized the following Top 125 companies for receiving the highest scores in three application categories and overall qualitatively:

Top Training Programs/Scope Score
Miami Children’s Hospital

Top Evaluation/Business Metric Score
The PNC Financial Services Group, Inc.

Top Human Resources Score
American Infrastructure

Top Qualitative Score
Farmers Insurance Group

In addition, yesterday afternoon, Training recognized innovative and successful learning and development programs and practices utilized by the Training Top 125 winners. Best Practice and Outstanding Training Initiative winners received crystal trophies during a ceremony on the Expo Stage.   They were:

Best Practices
Edward Jones: Practice Makes Perfect
Grant Thornton LLP: Senior Management Development Program
MetLife, Inc.: Top Advisor Business Coaching
Sprint Nextel Corp.: i-Comply
Verizon: Customized Certificate Programs

Outstanding Training Initiatives
Baptist Health Care: Be Ready Suite of Educational Tools
BB&T Corporation: Asset Resolution Group Curriculum
LQ Management, LLC: Here For You Field Deployment
Miami Children’s Hospital (MCH): Life Wings
SpawGlass: Phase 2-CMiC Software Training

“The best learning and development organizations support business initiatives tactically and help drive strategic change,” said Lorri Freifeld, editor-in-chief of Training magazine. “The 2012 Training Top 125 organizations did just that—and provided ample proof of their training effectiveness. In a year when we increased the application’s qualitative score percentage to 30 percent from 25, Top 125ers met the challenge by sharing their success stories and detailing their business results. Congratulations to all the companies named to the 2012 Training Top 125 and to the newest inductees to the Top 10 Hall of Fame.”

The Top 125 includes ranking based on myriad benchmarking statistics such as total training budget; percentage of payroll; number of training hours per employee program; goals, evaluation, measurement, and workplace surveys; hours of training per employee annually; and detailed formal programs.

The Top 125 ranking is determined by assessing a range of qualitative and quantitative factors, including financial investment in employee development, the scope of development programs, and how closely such development efforts are linked to business goals and objectives.

Companies that wish to be considered for Top 125 ranking complete a detailed application, which is scored both quantitatively (70 percent of total score) by an outside research and statistical data company and qualitatively (30 percent of total score) by Training magazine editors and Top 10 Hall of Fame representatives.

For a profile of each of the Top 5 companies on the Training Top 125, additional information about the training efforts of all 125 companies, details on the programs receiving Best Practice and Outstanding Training Initiative awards, see the January/February 2012 issue. To order a copy, e-mail Melissa Moser at, or download an order form and fax it to Melissa at 952.401.7899. The digital edition and individual articles can be found online at

About Training magazine
Training is a 48-year-old professional development magazine written for training, human resources, and business management professionals in all industries that advocate training and workforce development as a business tool. Training also produces world-class conferences, expositions, and digital products that focus on job-related, employer-sponsored training and education in the working world. Training is published by Lakewood Media Group.

2012 Training Top 125 Winners

1. Verizon
2. Farmers Insurance
3. Miami Children’s Hospital
4. Mohawk Industries, Inc.
5. McDonald’s USA, LLC
6. The Economical Insurance Group
7. ABF Freight System, Inc.
8. BB&T Corporation
9. Coldwell Banker Real Estate
10. McCarthy Building Companies, Inc.
11. The PNC Financial Services Group, Inc.
12. Jiffy Lube International
13. United States Navy
14. CareSource
15. Edward Jones
16. Chesterfield County, Virginia
17. The Vanguard Group
18. MasterCard Worldwide
19. Nationwide Mutual Insurance Company
20. The Nebraska Medical Center
21. CHG Healthcare Services
22. EMC Corporation
23. MetLife, Inc.
24. First Horizon National Corporation
25. Baptist Health Care
26. Shaw Industries, Inc.
27. SPIN
28. CarMax, Inc.
29. Cerner Corporation
30. Best Buy Co., Inc.
31. Capital One
32. Grant Thornton LLP
33. Sacramento Municipal Utility District
34. Intel Corp.
35. Paychex, Inc.
36. Bell and Howell
37. Lam Research Corporation
38. University of New Mexico Hospitals
39. Oakwood Temporary Housing
40. Suffolk Construction Company, Inc.
41. WellSpan Health
42. NewYork-Presbyterian Hospital
43. Morrison Management Specialists
44. SpawGlass
45. Blue Cross Blue Shield of Michigan
46. Sprint Nextel Corp.
47. ESL Federal Credit Union
48. Health Care Service Corporation
49. Loews Hotels
50. Healthways, Inc
51. Buckman
52. Orkin, LLC.
53. Quicken Loans
54. Navy Federal Credit Union
55. UPS
56. Western Summit Constructors, Inc.
57. Scottrade
58. American Infrastructure
59. Bank of America Corporation
60. Christiana Care Health System
61. Windstream Communications
62. Ho-Chunk Gaming – Wisconsin Dells
63. LQ Management, LLC.
64. AlliedBarton Security Services LLC
65. NCO Financial Systems, Inc.
66. Shape Corp
67. U.S. Security Associates, Inc.
68. AIT Laboratories
69. FedEx Express
70. Baylor Health Care System
71. EMD Serono, Inc.
72. G4S Secure Solutions (USA) Inc.
73. Keller Williams Realty, Inc.
74. New York Life Insurance Company
75. Automatic Data Processing, Inc.
76. TD Bank
77. Caesars Entertainment Corporation
78. Allied International Credit
79. Discover Financial Services
80. DaVita Inc.
81. Vistage International
82. Gilbane
83. Naval Surface Warfare Center, Port Hueneme
84. IMG College | America’s Home for College
85. DPR Construction
86. NIIT (USA) Inc.
87. Ricoh Americas Corporation
88. Wequassett Resort and Golf Club
89. Miami Cerebral Palsy Residential Service
90. Tandus Flooring
91. InterContinental Hotels Group (IHG)
92. Avanade
93. Schneider Electric
94. American Fidelity Assurance Company
95. Special Response Corporation
96. Century 21 Real Estate LLC
97. AAA – The Auto Club Group
98. Vi
99. Capital BlueCross
100. Healthpoint Biotherapeutics
101. Cartus Corporation
102. J.B. Hunt Transport Services, Inc.
103. VSP
104. Bankers Life and Casualty Company
105. The Progressive Group of Insurance Companies
106. Cbeyond
107. Choice Hotels International
108. RE/MAX, LLC
109. Savvis
110. William Osler Health System
111. Cognizant Technology Solutions
112. White Lodging Services
113. PPD
114. ValleyCrest Landscape Companies
115. Carilion Clinic
116. Microchip Technology Incorporated
117. Schmitt Sussman Enterprises dba PFP
118. Gables Residential
119. Cianbro
120. Matthews Benefit Group, Inc.
121. Copernicus Group IRB
122. Dollar General Corporation
123. New York Community Bancorp, Inc.
124. Gensler
125. Veteran’s Affairs Acquisition Academy

Lorri Freifeld
Lorri Freifeld is the editor/publisher of Training magazine. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training APEX Awards and Emerging Training Leaders. A writer/editor for the last 30 years, she has held editing positions at a variety of publications and holds a Master’s degree in journalism from New York University.