Training magazine Ranks 2013 Top 125 Organizations

These are the organizations that excelled at employee development in 2013.

Excelsior, MN (February 18, 2013)— Verizon picked up the No. 1 spot on the Training Top 125 for the second year in a row, earning its induction into the Top 10 Hall of Fame in 2014 after securing positions in the Top 10 for the last four consecutive years. No. 4 Farmers Insurance likewise punched its ticket to the Top 10 Hall of Fame next year. Top 5 newcomers Jiffy Lube International, Coldwell Banker Real Estate, and CHG Health Care Services nabbed Nos. 2, 3, and 5, respectively. This year, 25 newcomers cracked the Top 125 list.

Training magazine recognized the 2013 Training Top 125 winners with crystal awards and revealed their rankings during a black-tie gala held last night during the Training 2013 Conference & Expo at the Walt Disney World Coronado Springs Resort. Themed “An Enchanted Evening,” the gala  was sponsored by Advantexe, Allen Interactions, American Management Association, Dale Carnegie Digital, Franklin Covey, Game On Learning, getabstract, Godiva, GC Incentives, Herrmann International, Ken Blanchard, Knowledge Advisors, Omnikron, Orrefors – Kosta Boda, the Training Top 10 Hall of Fame, and Turning Technologies.

Now in its 13th year, the Training Top 125 is the only report that ranks companies unsurpassed in harnessing human capital. Some applicant statistics of note:

  • The mean revenue was $5.4 billion U.S. and $10.2 billion worldwide. The mean training budget was $31.5 million, representing 4.58 percent of payroll.
  • The mean number of total employees trained per organization (including independent contractors and franchisees) was 55,771, with 18,498 trained in the classroom and 35,805 trained online. A mean of 540 courses were offered as instructor-led sessions; 1,738 were offered as online self-paced modules; and 156 were offered as virtual instructor-led classrooms. Some 98 percent of applicants have a technological infrastructure to support the delivery and management of training.
  • The average number of full-time and part-time trainers was 241 and 582, respectively.
  • Some 98 percent of applicants use employee satisfaction surveys, and 97 percent use competency maps and personal/individual development plans. Only 66 percent tie managers’ compensation directly to the development of their direct reports.
  • On the evaluation side, 68 percent of applicants utilize Return on Value; 71 percent utilize Return on Investment; 56 percent utilize balanced scorecards; and 47 percent utilize Six Sigma. The Kirkpatrick Levels of Evaluation are more widely used: Level 1 (97 percent), Levels 2 and 3 (94 percent), and Level 4 (88 percent).

During the gala,Training honored Ernst & Young Chief Learning Officer Mike Hamilton, the first Training Top 10 Hall of Fame representative set to retire later this year. No companies qualified for induction into the Hall of Fame this year, but Verizon and Farmers Insurance will be inducted in 2014 after ranking in the Top 10 of the Training Top 125 companies for at least four consecutive years. Members remain in the Top 10 Hall of Fame for a minimum of three years. After that, they can choose to remain in the Hall of Fame by adhering to specific guidelines or they can opt to reapply for Training Top 125 consideration.

Trainingalso recognized the following Top 125 companies for receiving the highest scores in three application categories and overall qualitatively:


Jiffy Lube International



The PNC Financial Services Group, Inc.


American Infrastructure



In addition, yesterday afternoon, Training recognized innovative and successful learning and development programs and practices utilized by the Training Top 125 winners.   Best Practice and Outstanding Training Initiative winners received crystal trophies during a ceremony on the Expo Stage.   They were:


BB&T Corporation


NewYork-Presbyterian Hospital

The PNC Financial Services Group, Inc.

United States Navy


Best Buy

CHG Healthcare Services

Edward Jones

Nationwide Mutual Insurance Company

One Nevada Credit Union

“Each year, Training Top 125 applicants raise the bar with the innovation, excellence, and effectiveness of their training programs,” said Lorri Freifeld, editor-in-chief of Training magazine. “The 2013 Training Top 125 winners continued that trend, providing performance-driven training responses to significant challenges and achieving compelling results that tied directly to corporate strategic goals.Congratulations to all the companies named to the 2013 Training Top 125.”

The Top 125 includes ranking based on myriad benchmarking statistics such as total training budget; percentage of payroll; number of training hours per employee program; goals, evaluation, measurement, and workplace surveys; hours of training per employee annually; and detailed formal programs.

The Top 125 ranking is determined by assessing a range of qualitative and quantitative factors, including financial investment in employee development, the scope of development programs, and how closely such development efforts are linked to business goals and objectives.

Companies that wish to be considered for Top 125 ranking complete a detailed application, which is scored both quantitatively (70 percent of total score) by an outside research and statistical data company and qualitatively (30 percent of total score) by Trainingmagazine editors and Top 10 Hall of Fame representatives.

For a profile of each of the Top 5 companies on the Training Top 125, additional information about the training efforts of all 125 companies, details on the programs receiving Best Practice and Outstanding Training Initiative awards, see the January/February 2013 issue. To order a copy or Training Top 125 merchandise, visit The digital edition and individual articles can be found online at

About Training magazine

Trainingis a 49-year-old professional development magazine written for training, human resources, and business management professionals in all industries that advocate training and workforce development as a business tool. Trainingalso produces world-class conferences, expositions, and digital products that focus on job-related, employer-sponsored training and education in the working world. Training is published by Lakewood Media Group.

2013 Training Top 125 Winners

  1. Verizon
  2. Jiffy Lube International
  3. Coldwell Banker Real Estate
  4. Farmers Insurance
  5. CHG Healthcare Services
  6. McCarthy Building Companies, Inc.
  7. The PNC Financial Services Group, Inc.
  8. Mohawk Industries, Inc.
  9. American Infrastructure
  10. Capital BlueCross
  11. Blue Cross Blue Shield of Michigan
  12. Edward Jones
  13. Wequassett Resort and Golf Club
  14. BB&T Corporation
  15. CareSource
  16. Automatic Data Processing, Inc.
  17. DPR Construction
  18. Health Care Service Corporation
  19. Economical Insurance
  20. Capital One
  21. Nationwide Mutual Insurance Company
  22. Christiana Care Health System
  23. Paychex, Inc.
  24. McDonald’s USA, LLC
  25. Shape Corp
  26. Miami Children’s Hospital
  27. Gilbane
  28. Savvis, A CenturyLink Company
  29. U.S. Security Associates, Inc.
  30. Orkin, LLC
  31. United States Navy
  32. Best Buy
  33. Grant Thornton LLP
  34. Quicken Loans
  35. Allied International Credit
  36. ESL Federal Credit Union
  37. Avanade
  38. Baylor Health Care System
  39. Baptist Health Care Corporation
  40. Cerner Corporation
  41. Keller Williams Realty
  42. MasterCard Worldwide
  43. Special People In Northeast, Inc.
  44. Bank of America Corporation
  45. EMC Corporation
  46. Morrison Management Specialists
  47. Buckman Laboratories International, Inc.
  48. Intel Corporation
  49. ABF Freight System, Inc.
  50. Navy Federal Credit Union
  51. IMG College
  52. Western Summit Constructors, Inc.
  53. University of New Mexico Hospitals
  54. Ho-Chunk Gaming – Wisconsin Dells
  55. CarMax, Inc.
  56. Darden
  57. Vistage International
  58. Caesars Entertainment Corporation
  59. WellSpan Health
  60. Sprint
  61. First Horizon National Corporation
  62. Cartus Corporation
  63. Gables Residential
  64. G4S Secure Solutions (USA) Inc.
  65. Discover Financial Services
  66. NewYork-Presbyterian Hospital
  67. Sacramento Municipal Utility District
  68. MetLife, Inc.
  69. Shaw Industries, Inc.
  70. Ingram Barge Company
  71. UPS
  72. Bass & Associates, P.C.
  73. Dollar General Corporation
  74. Windstream Communications
  75. Vi
  76. Choice Hotels International
  77. ConAgra Foods, Inc.
  78. RE/MAX, LLC
  79. Tandus Flooring
  80. Aetna Inc.
  81. AAA – The Auto Club Group
  82. New York Life Insurance Company
  83. DaVita Inc.
  84. Northwestern Mutual
  85. Expert Global Solutions
  86. Healthways, Inc.
  87. Cognizant Technology Solutions
  88. Bankers Life and Casualty Company
  89. Tech Mahindra
  90. Century 21 Real Estate LLC
  91. American Fidelity Assurance Company
  92. Copernicus Group IRB
  93. Wells Fargo & Co.
  94. Progressive Group of Insurance Companies
  95. Birmingham Water Works
  96. PPD
  97. SunTrust Banks, Inc.
  98. ValleyCrest Landscape Companies
  99. EMD Serono, Inc.
  100. Dex One Corporation
  101. DEFENDER Direct
  102. Veterans Affairs Acquisition Academy
  103. TD Bank
  104. ExactTarget
  105. Miami Cerebral Palsy Residential Service
  106. VSP Global
  107. White Lodging Services
  108. Gulf Power Company
  109. One Nevada Credit Union
  110. Afni, Inc
  111. Schmitt Sussman Enterprises dba PFP
  112. Haskell
  113. New York Community Bancorp, Inc.
  114. Mountain America Credit Union
  115. LQ Management, LLC
  116. Novo Nordisk Inc.
  117. Smiths Medical
  118. Dell Inc.
  119. MassMutual Financial Group
  120. Saratoga Hospital and Nursing Home
  121. Ricoh Americas Corporation
  122. National Industries for the Blind
  123. Consigli Construction, Inc.
  124. Microchip Technology Inc.
  125. Healthpoint Biotherapeutics
Lorri Freifeld is the editor/publisher of Training magazine. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training APEX Awards and Emerging Training Leaders. A writer/editor for the last 30 years, she has held editing positions at a variety of publications and holds a Master’s degree in journalism from New York University.