Training magazine Ranks 2016 Training Top 125 Organizations

These are the organizations that excelled at employee training and development in 2016.

Excelsior, MN (February 16, 2016)—Jiffy Lube International accelerated into No. 1 (up from No. 2 last year) on the 2016 Training Top 125, while Keller Williams Realty moved into the No. 2 spot. Health-care companies rounded out the rest of the Top 5, with CHG Healthcare Services, Capital BlueCross, and Blue Cross Blue Shield of Michigan earning Nos. 3, 4, and 5, respectively. Some 28 new companies broke into the Top 125 this year. The majority of the companies are in the health/medical services, real estate/insurance, finance/banking, technology, and retail industries. See the end of this article for the full list of winners.

Training magazine recognized the 2016 Training Top 125 winners with crystal awards and revealed their rankings during the This Magic Moment Gala held last night during the Training 2016 Conference & Expo at Disney’s Coronado Springs Resort in Orlando, FL. The black-tie gala was sponsored by Advantexe, American Public University, Better Communications, Dale Carnegie, Godiva, Group Harmonics, Pelucida, SAP SuccessFactors, Seiko, the Training Top 10 Hall of Fame, Turning Technologies, and Vistage. Seiko served as the official timekeeper of the event, and Pelucida provided the crystal awards.

Now in its 16th year, the Training Top 125 is the only report that ranks companies unsurpassed in harnessing human capital. Some overall statistics from the quantitative analysis of the winning 2016 Training Top 125 applications include:

  • The mean revenue was $7.5 billion U.S. and $6.4 billion worldwide. The mean training budget was $30.2 million, representing 5.96 percent of payroll. The mean amount of training cost savings was 13 percent.
  • The average length of employee service was nearly eight years, and the average turnover rate was 18 percent.
  • The mean number of total employees trained per organization (including independent contractors and franchisees) was 36,055, with 19,835 trained in the classroom and 44,193 trained online. A mean of 797 courses were offered as instructor-led sessions; 3,442 were offered as online self- paced modules; and 251 were offered as virtual instructor-led classrooms. All of the 2016 Top 125 winners have a technological infrastructure to support the delivery and management of training.
  • The average number of full-time and part-time trainers was 125 and 401, respectively. Some 98 percent of Top 125 winners have a tuition reimbursement program. A mean of 9 percent of eligible employees made use of tuition reimbursement programs in the last year. Median spend on tuition reimbursement programs was $314,770.
  • Some 98 percent of winners use employee satisfaction surveys, while 99 percent use competency maps and personal/individual development plans. Some 75 percent tie managers’ compensation directly to the development of their direct reports.
  • On the evaluation side, 87 percent of applicants utilize Return on Value; 90 percent utilize Return on Investment; 82 percent utilize Balanced Scorecards; and 70 percent utilize Six Sigma. The Kirkpatrick Levels of Evaluation are more widely used: Level 1 (99 percent), Levels 2 (98 percent), Level 3 (99 percent), and Level 4 (97 percent).

During the gala, Training inducted McCarthy Building Companies, Inc., into the Training Top 10 Hall of Fame after it ranked in the Top 10 of the Training Top 125 companies for at least four consecutive years. Three Top 125 winners—Jiffy Lube International, CHG Healthcare Services, and Capital BlueCross—met the criteria in 2016 and will be inducted into the Hall of Fame in 2017. Members remain in the Top 10 Hall of Fame for a minimum of three years. After that, they can choose to remain in the Hall of Fame by adhering to specific guidelines or they can opt to reapply for Training Top 125 consideration.

In addition, yesterday afternoon, Training recognized innovative and successful learning and development programs and practices utilized by the Training Top 125 winners. Best Practice and Outstanding Training Initiative winners received crystal trophies during a ceremony on the Expo Stage. They were:


  • ADP, LLC
  • Baylor Scott and White Health
  • New York Life Insurance Company
  • Western Union Company


  • Dollar General Corporation
  • Keller Williams Realty, Inc.
  • New York Community Bancorp, Inc.
  • PPD
  • Sacramento Municipal Utility District (SMUD)

“The 2016 Training Top 125 winners set the bar high on employee training and development,” notes Lorri Freifeld, editor-in-chief of Training magazine. “They consistently design and implement effective programs that engage their employees AND yield demonstrable business outcomes. These organizations are a testament to the power of strategic training and development. We salute their passion, commitment, and dedication to their employees and the training industry overall.”

The Top 125 ranking is determined by assessing a range of qualitative and quantitative factors, including financial investment in employee development, the scope of development programs, and how closely such development efforts are linked to business goals and objectives.

Companies that wish to be considered for Top 125 ranking complete a detailed application, which is scored both quantitatively (70 percent of total score) by an outside research and statistical data company and qualitatively (30 percent of total score) by Training magazine editors and Top 10 Hall of Fame representatives.

For a profile of each of the Top 5 companies on the Training Top 125, additional information about the training efforts of all 125 companies, details on the programs receiving Best Practice and Outstanding Training Initiative awards, and the Hall of Fame inductees, see the January/February 2016 issue. The digital edition and individual articles can be found online at

To order a copy or Training Top 125 merchandise, visit 125 MerchForm-2016-2.pdf

About Training magazine

Training is a 52-year-old professional development magazine written for training, human resources, and business management professionals in all industries that advocate training and workforce development as a business tool. Training also produces world-class conferences, expositions, and digital products that focus on job-related, employer-sponsored training and education in the working world. Training is published by Lakewood Media Group.

2016 Training Top 125 Winners

1. Jiffy Lube International

2. Keller Williams Realty, Inc.

3. CHG Healthcare Services

4. Capital BlueCross

5. Blue Cross Blue Shield of Michigan

6. Wequassett Resort and Golf Club

7. Vistage Worldwide

8. Tenaris

9. Leading Real Estate Companies of the World

10. Birmingham Water Works Board

11. Best Buy

12. Shape Corp

13. Gables Residential

14. Tech Mahindra Ltd.

15. Nationwide Mutual Insurance Company

16. Western Union Company


18. Dollar General Corporation

19. ADP, LLC

20. New York Community Bancorp, Inc.

21. BNSF Railway

22. WellSpan Health

23. ABF Freight

24. Sonic Automotive, Inc.

25. Genentech, Inc.

26. Baylor Scott and White Health

27. New York Life Insurance Company

28. CareSource

29. Gilbane

30. Haskell

31. Paychex, Inc.

32. Edward Jones

33. Mohawk Industries, Inc.

34. Aon plc

35. Christiana Care Health System

36. Ascend Federal Credit Union

37. Carilion Clinic

38. MasTec – Utility Services Group

39. Tata Consultancy Services Limited

40. Northwestern Mutual

41. Florida Blue

42. Iron Mountain, Incorporated

43. DaVita HealthCare Partners

44. PPD

45. ESL Federal Credit Union

46. Buckman Laboratories International, Inc.

47. First Horizon National Corporation

48. Miami Children’s Health System

49. Afni

50. BB&T Corporation

51. ConAgra Foods, Inc.

52. Aetna Inc.

53. Blue Cross & Blue Shield of North Carolina

54. Caesars Entertainment Corporation

55. CENTURY 21 Real Estate

56. CarMax, Inc.

57. Allianz Life Insurance of North America

58. Tandus Centiva (A Tarkett Company)

59. La Quinta Holdings

60. Enterprise Holdings

61. Bankers Life

62. One Nevada Credit Union

63. Sacramento Municipal Utility District (SMUD)

64. VSP Global

65. Valvoline Instant Oil Change

66. Janssen Pharmaceuticals Companies of Johnson and Johnson

67. Shaw Industries Group, Inc.

68. BKD, LLP

69. University Hospitals

70. Ricoh Americas Corporation

71. Mountain America Credit Union

72. G4S Secure Solutions (USA) Inc.

73. Vi

74. TD Bank

75. Avanade

76. Quicken Loans

77. United Services Automobile Association (USAA)

78. Bass & Associates, P.C.

79. MasterCard

80. Discover Financial Services

81. Crown Resorts Australia

82. U.S. Security Associates, Inc.

83. Anthem, Inc.

84. Rent-A-Center

85. Cerner Corporation

86. Navient

87. ConServe

88. Consigli Construction

89. Paycor

90. Hagerty Insurance

91. MTM, Inc.

92. United Shore Financial Services

93. Navy Federal Credit Union

94. Dominion Enterprises

95. Cartus

96. Allied Global

97. Special Response Corporation

98. AT&T Inc.

99. Choice Hotels International

100. OptumRx

101. Pacific Gas & Electric Company

102. Microchip Technology Inc.

103. Healthways, Inc

104. CVS/caremark

105. American Fidelity Assurance Company

106. Personnel Board of Jefferson County

107. Miami Cerebral Palsy Residential Service

108. NIIT

109. immixGroup

110. Bell and Howell

111. ARI

112. PPL Electric Utilities

113. FORUM Credit Union

114. Norton Healthcare

115. Mariner Finance, LLC

116. Total Quality Logistics

117. Guckenheimer

118. Bright Horizons Family Solutions

119. Federal Deposit Insurance Corporation

120. Health Decisions, CRO+

121. Collectcents Inc/SinglePoint

122. Johns Hopkins Community Physicians

123. LaSalle Network


125. Van Meter, Inc.

Lorri Freifeld is the editor/publisher of Training magazine. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training APEX Awards and Emerging Training Leaders. A writer/editor for the last 30 years, she has held editing positions at a variety of publications and holds a Master’s degree in journalism from New York University.