Organizations that combine organizational learning with artificial intelligence-specific learning outperform organizations that do neither or employ either alone, according to a new report by MIT Sloan Management Review (MIT SMR) and Boston Consulting Group (BCG).
The report, Learning to Manage Uncertainty, With AI, presents findings from the eighth annual global research study on artificial intelligence and business strategy by MIT SMR and BCG. It draws from a global survey of 3,467 respondents across 21 industries and 136 countries.
Of the companies surveyed, 59% reported low levels of both organizational and AI-specific learning while only 29% of respondents said their company has strong organizational learning.
According to the report, 15% of organizations integrate AI into their learning capabilities. These organizations—referred to in the report as Augmented Learners—are:
• 1.6 times more likely than those with limited learning capabilities (Limited Learners) to manage firm-specific uncertainties such as unexpected workforce changes.
• 60% to 80% more likely to be effective at managing uncertainties in their external environments than companies with limited learning capabilities.
• 1.4 times more likely to recognize some revenue benefits from AI compared with Limited Learners.
In addition, only 39% of Limited Learners feel ready to manage knowledge loss from departing employees vs. 64% of those with strong learning capabilities. And 83% of Augmented Learners are prepared to deal with the uncertainty of knowledge disruption from talent mobility—twice as much as Limited Learners. For more results, visit: https://mitsmr.com/3AiPFdU
