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What Are You?

Why removing labels from our lives is a smart choice.

How AR Can Boost Employee Training

What if instead of studying diagrams, reading about hypothetical scenarios, and memorizing data, workers could learn from 3-D visualizations and constantly updated information related to specific tasks?

Redesigning Read and Understand Courses

Most read and understand courses typically involve reading a document and then signing an acknowledgement statement to document understanding. But many employees don’t recall the information accurately.

Training Top 125 Best Practices: CAUTI Bundle Training at Carilion Clinic

Carilion Clinic developed a 90 day-rapid-cycle education project to address the heightened Standardized Infection Ratio it was seeing with Catheter Associated Urinary Tract Infections (CAUTIs) at its flagship hospital.

Facilitating Heuristic-Based Learning

After a user becomes comfortable with a certain process or procedure, trainers then can introduce similar processes to help build upon the learner’s knowledge. These corollary processes help reinforce previously learned methods.

2019 Research: How Effective Sales Professionals Are Responding to a Challenging Market

The prevailing sentiment is that sales professionals must become agile. They need the ability to read the selling scenario in the moment and understand which skill is needed. Moreover, they need the ability to seamlessly transition from one skill to another as they engage with a variety of stakeholders, all with different leanings.

June 2019’s Top Reads

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you June’s top three business books recommended to our readers.

What Racing a Sailboat Can Teach Us About Achieving Performance

A trainee’s experience is not much different than that of a novice Laser sailor. They have knowledge, yet they don’t see a path where they will ever be able to perform like the top performers. Skill building with practice and coaching is often the missing piece to create this path to better performance.

Great Customer Service Is a Spot of Bright Sunlight on a Dark, Stormy Ocean

Great customer service goes a long way toward making the customer’s experience positive. This begs the question: Why is great customer service so underutilized?

Drive Outcomes with Adaptive Learning

What does it take to create a more impactful and engaging learning experience that improves individual and business performance? Personalization, reinforcement, and adaptability.

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