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Everyone must understand the “why” behind needed improvements, the “how” underpinning your training calendar, and the measurement plan that ensures that all participants recognize success when it happens.

Adoption of Inkling’s smart content system boosts customer satisfaction levels while saving Taco Bell $2 million a year in printing and shipping costs.

Best practices and technology that can improve organizational processes and make classroom training administration effortless.

Soon, Customer Relationship Management users will be able to interact with e-mail, set up activities, and even receive recommendations on the next best customer interaction to initiate—all by simply verbalizing a sentence or two.

Always remember that a trainer’s preferred method/strategy used for training might not be the learner’s preferred method for learning concepts. This will help you focus on designing differentiated training programs that give all learners an equal opportunity to learn.

The Leadership Academy focuses on four aspects of leadership that the organization identified as critical for its next generation of leaders.

Transparency is key if you want your employees on board with you to accomplish your business goals. The more transparent you are in explaining the inner workings of your company, the more employees feel like they are a part of the business.

To keep good developers while maximizing their creative potential, you need to institute training programs that are comprehensive, detail oriented, and user friendly.

Dealing with the “mean girls” in the workplace.