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Aining to enhance employees’ sales capabilities, the Client Centered Solutions (CCS) model establishes expectations, common language, skills, and behaviors across all sales roles and segments.

The best way to overcome the challenges of mLearning is to take every opportunity to explore its potential in training. That means integrating with more traditional classroom and desktop models, and setting expectations that individuals will spend time with content outside the workplace setting.

Remember the acronym FAST—frequent, accurate, specific, and timely. Add it to the core competency of coaching—feedback—and you get a simple model that is easy to learn and easy to teach to other managers: FAST Feedback.

Initial training sets the scene for your employees’ time at the company. How you welcome and train your new employees says a lot about you, and provides important information to team members.

Companies are spending energy, time, and money on “talent” who may not necessarily have the needed skills, and may overlook those who truly do, merely because they do not know how to spot it in others.

A look at how business and society can adjust to ensure a more positive future for women, focusing on critical agenda issues.

It’s anticipated there will be a substantial increase of approximately 12 percent in technology-related employment by 2024. As time goes by, old skills will become obsolete and there will be a need for more advanced IT competencies.

Gables Residential condensed its onboarding program into an online, self-paced, mixed-media learning program. The re-engineered program consists of company information, assignments, video, sales training, new hire resources, and more.

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you November’s top three business books recommended to our readers.

When you adopt the principle of “knowing is not doing,” it changes how you design, deliver, and implement training.