Quality Leadership: ISO9001:2015—Breaking Down the Emphasis on Leadership
Employees at every level are instrumental to the success of the quality management system, even if commitment to certification starts at the top.
Training Top 125 Best Practice: Pennrose’s BLUEPRINT to Success: New Employee Workshop
In this daylong instructor-led, discovery-based learning experience, participants explore the company culture and history and Pennrose’s Strategic Plan.
Beyond 360° Feedback to 720° Development
720° development begins with an Inside-Out 360—an integrated assessment of personality traits, motives, and competencies, as well as current and desired stages of development. Then an Outside-In 360 gives broad feedback on how people above, across from, and below perceive an individual’s strengths and areas of development.
April 2018’s Top Reads
More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you April’s top three business books recommended to our readers.
Training: In-House and in the Know
Investing in technology for in-house training and development can have a wide range of benefits, both in terms of convenience and cost-effectiveness.
Linking Learning to Business Goals: Closing the Gap
Only 39 percent of companies report their learning strategy is linked to the business, according to Brandon Hall Group’s 2018 Learning Strategy Survey.
Connecting the Dots
We have to face the fact that until we are a strictly machine-to-machine society, we must have people skills to survive.
Training Top 125 Best Practice: Customer Service New Hire 2.0 at OptumRx
OptumRx Learning Services reinvented Customer Service new hire training by creating situational, scenario-based learning in seven stages.
It’s Always Up to You
Everything in your life is your responsibility. You’re responsible for your own decisions; you’re responsible for the quality of your relationships; and you’re responsible for your own growth and development.
Knowing Your Worth
In order to succeed, you have to believe you can. And to believe you can, you have to appropriately value yourself and your ability to contribute.