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When a company has a common performance language, the processes of recruiting, training, developing, and evaluating high-quality people are all based on performance objectives, objective processes, and objective language. These processes are all consistent with the principles and language that govern human performance.

To help add more tangible, personal meaning to metrics, DaVita created a set of six videos called “The Why Behind the Metrics.” The micro-training prompts leaders to start informal conversations with their team with the goal of eventually increasing each clinic’s positive metric performance.

The Spike philosophy demands the humility to be honest about your limitations and seek out those with the complementary strengths (Spikes) that will bring the best out of you and them. This is the new collaboration, built on positive interdependency.

We assume it’s possible for most human beings to be all-rounders to the extent that they can be good at the myriad and variety of competences contained in the average competency framework. The flaw: The majority of people are really good at some things, but they are not good at all things.

The top complaints candidates have about interviewing is that the process is too slow or they did not receive enough feedback. Don’t let top talent get away because of an antiquated or poorly planned interview process.

6 must-haves for your change communication program to evolve employee perceptions.

Lack of leadership development is a key driver of Millennials’ job dissatisfaction, and Millennials who are actively considering leaving their current positions within 12 to 24 months are significantly more likely to say that their “leadership skills are not being developed.”

A leadership philosophy is a consistent navigational guide through everyday turmoil. Without a philosophy to ground and center them, untethered leaders act on moods and impulses. No one knows what to expect from an untethered leader in terms of, for example, values, beliefs, principles, behaviors, and direction.

Onboarding takes the theory learned in the classroom and transfers it into practice on the production floor.

Perfectionism is one of the plagues of our society because it promotes a fear of failure. People will not take risks if they are managed by fear of failure. If they don’t take risks, they won’t try new things in order to improve.