Technical Professionals Still Need Communication Skills
Acknowledge that communication skills are crucial to your professional and personal development. And make it a priority right now to improve those skills.
Training Top 125 Best Practice: Lift-off at Quicken Loans, Inc.
Lift-off occurs monthly during the first week of a newly promoted banker’s move into his or her new role and helps transition from training to the banking floor.
From New Hire to Team Contributor: How One Company Prepares Recruits to Deliver
WWT Asynchrony Labs’ “The Learning Team” began as an experiment to offer new hires a method to bridge the gap from day-one orientation to meeting the high expectations of a billable customer-facing delivery team. It worked so well that today, Asynchrony has three total Learning Teams.
Make It Easy for Customers and Employees—Regardless of Channel or Platform
When you make it hard for customers to work with you, they leave. When you make it hard for employees, they take shortcuts—and customers leave.
How to Develop Truly Blended Learning
Brandon Hall Group’s Learning-Performance Convergence Model makes companies look at all their learning—even formal learning—through an agile lens.
Creating Meaningful Learning and Performance Improvement in Twitter Time
Twitterization causes micro-fragmentation of work and development, stripping meaning, and, therefore motivation, from both.
Training Top 125 Best Practice: Postgraduate Certificate in Clinical Trial Management at PAREXEL INTERNATIONAL...
Within the six months of lectures/seminars/training and a three-month practical working assignment, participants perform role-plays, independent research, and task-based learning activities.
Will We Fly Blind into the Future of Work?
The world needs “an integrated information strategy” to respond to dramatic shifts in technology and labor markets. One key element of this strategy would be a public-private collaboration to develop new tools for measuring and monitoring technology, jobs, and skills.
Writing to Teach: How to Harness the Power of Text in Online Courses
A quick 5-step primer that clarifies the aspects of writing most critical to online learning.
A Balanced Score Card Approach to Measurable Learning Interventions
This approach has four perspectives: learning and growth, internal processes, customer, and financial.