Online Articles

Sales Management Process: The New Frontier in Sales Management Training (Part 2)

A sales management process should equip a manager to make decisions and execute against the following three critical tasks: focus seller effort on high-impact activities, focus manager effort, and assess and evaluate.

Why Leaders Need Emotional Intelligence More than Ever

Self-awareness is the key to emotional intelligence (EQ): If leaders are unaware of how they are feeling, it is difficult, if not impossible, to accurately understand others and provide leadership direction.

Creating Connections Through Individualized Language Training

Sheraton Vistana Villages implemented a comprehensive language and cultural training program to combat high turnover rates, language and cultural barriers, and employee disengagement.

One Thing That Matters When Chasing Elusive Employee Engagement

While engagement has many contributing factors, foundational feelings of contribution, trust, and altruism are all derived from one thing—human relationships.

Tips for Successful Job Interviews

Do your homework, research, be prepared, and look professional.

Training Top 125 Best Practice: Online Reputation Management Training at La Quinta Holdings, Inc.

The blended training for Guest Experience representatives and general managers at La Quinta hotels included Webinars, instructor-led training, videos, online training, and interactive PDFs.

May 2017’s Top Reads

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you May’s top three business books recommended to our readers.

Sales Management Process: The New Frontier in Sales Management Training (Part 1)

The new frontier of sales productivity is squarely in the realm of the front-line sales manager. To take your sales force to the next level, shift your thinking, your resources, and your training efforts to where it matters now.

Modernizing Sales Training for Better Results

For the sales force, the idea is to reduce the number of face-to-face trainings and make them more strategic. Then use mobile to make sales tools available where and when needed across all devices.

Trust and Transparency: A Lesson from the Blue Angels

The degree of trust felt by the members of a leadership team toward one another is often the greatest predictor of whether an organization will be great or merely good.

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