Want to Be a Better Trainer? Go Virtual
4 Things to think about when moving from face-to-face classroom delivery of training to a virtual classroom.
5 Ways to Keep Your New Employees Injury-Free
Research shows that new hires are more likely to be injured within the first year of employment than workers who have been with the company longer. In fact, the risk is even higher during a new employee’s first month on the job.
Personal Motivation: How to Find It Based on Your Supervisor’s Leadership Style
4 leadership styles and tips for working with each one to increase motivation and productivity.
Getting Familiar With Your Blind Spots: The Key to Effective Change
A blind spot is an area where we don’t know what we don’t know, and they tend to create challenges in how we engage with the world, especially in how we relate to those around us.
Conversational Dashboard
Let’s say you find people are generally Resistors or Skeptics, and are in a closed state of mind. When this occurs, you will want to ask them a discovery question such as, “What would it take for you to feel more engaged or to want to co-create?”
Training Top 125 Best Practice: Patient Experience iCare Training at WellSpan Health
Over the last year, WellSpan rolled out a new model called iCare to further expand the Patient Experience caring framework for customer interactions.
Training to Complement Independent Businesses
When developing a training plan for an independent business, keep an open mind about methods, delivery, and content. This is your chance to be creative. Don’t throw the rulebook out the window, but feel free to tear out a few pages!
Manage Each Boss Differently
The best way to fine-tune your approach to each boss is to continually ask yourself six key questions about each one.
How to Keep the Consultant’s Perspective as an Internal Trainer
If we straddle the boundary between insider and outsider in our organizations, we can combine the informal authority, relationships, and professional credibility of the insider with the perspective and fresh thinking of the outsider, thus making us much more effective.
Drama Is Killing Us
Easy to sense and difficult to get a handle on, interpersonal drama is one of the most costly drains on relationships and productivity.