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Think of your business like a cake and your employees like the ingredients. You can’t just throw ingredients into a bowl and expect to bake a cake successfully. You need to follow a recipe.

How can you snare a coveted seat at the strategic planning table? First and foremost, build a reputation as a valuable contributor to the organization.

Office politics is a reality. Employees must be aware of it and protect themselves from it, while leaders must work to bridge the gap between employees and ensure effective interaction and understanding among them.

This 1.5-day instructor-led workshop provides practice in Problem Management activities in all phases of the process, including identifying and logging problems in the IT environment, identifying the root cause of the problem, and initiating actions to remove the error.

While training can help the less socially adept manager’s use of recognition, training also should focus on managing social recognition as a management discipline systematically across divisions, locations, and cultures.

Employees can become saturated and disengaged when the job they are performing is not in line with what they are passionate about. That’s why it’s key to determine your employees’ passion drivers.

The challenge—timing the catch just right—is the central challenge we face as managers. It’s the sweet spot between micromanagement and neglect. Allowing for failure while ensuring the safety of our employees and our companies.

Technology used for training purposes should lay the groundwork for interactions with others in the work setting.

A cross-functional workgroup led by Enterprise Learning & Development (EL&D) created a Vendor Engagement curriculum to ensure the workforce is equipped with knowledge of BCBSNC’s contracting process and has the ability to manage and interact with vendors for successful service delivery.