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After introducing the virtual instuctor-led training, Leadeship Direct, to developing department leaders scattered in various locations, Edward Jones observed readiness improvements, promotions, and statistical evidence that internal promotions and successor depth are moving in the right direction.

In some regions, HR is perceived as a burden because it does not bring in direct business. But what many business leaders don’t realize is that HR actually does contribute to profit by eliminating potential losses.

When you can make “attitude”—good and bad—less vague and more about specific observable behaviors, it helps people become more aware and more purposeful about mitigating their negative behaviors and accentuating their positive behaviors.

Taking responsibility when it matters the most.

Sales managers aren’t just good salespeople. So what does it take?

Leadership involves far more than the person who holds the leader title. It is a social process that enables individuals to work together as a cohesive group to produce collective results. To diagnose the source of problems in this process, one needs to take a whole system rather than an individual leader perspective.

“Meaningful Use” entails using certified electronic health record (EHR) technology to improve quality, safety, and efficiency, and reduce health disparities. To implement Meaningful Use across all clinical disciplines at Miami Children’s Health System, 1,800 new workflows were developed and just-in-time training was created to achieve compliance.

By calculating potential productivity gains, absenteeism reduction savings, a shortened training cycle, and reduced attrition, you can build a solid business case for a gamification strategy to increase employee engagement.