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Hit the Ground Leading: 4 Key Functions of Interim CEOs

An interim CEO is not the same as a CEO, though there are many intersecting skills. An interim executive parachutes in, takes charge, assuages fears and restores confidence, troubleshoots immediate to systemic problems, takes action, and plots direction—fast.

How to Foster Curiosity and Creativity in the Workplace

A recent survey revealed leaders often are ineffective at fostering creativity. Here’s how to create a workplace climate that encourages curiosity and rewards creativity.

Is Your Staff Motivated? And How?

Pay is important, but a job engages the whole person—it is a big chunk of their day and their life. On the scale of motivation, duty ranks highest, followed by personal conviction, personal gain, and money.

Training Top 125 Best Practice: Take 5 at MasterCard

Take 5 is a two-week management development program that invites managers to take a five-minute daily break to energize their minds with insightful tips and encouragement through micro-learning resources such as videos.

June 2016’s Top Reads

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you June’s top three business books recommended to our readers.

Turn a Complaint into a WOW

Most customers are reasonable people. If you show that you genuinely care about their happiness and appreciate their business, you leave a lasting impression.

Innovation, Diversity, and Neuroscience

Leaders need to develop employees to become innovators and entrepreneurs so the business can grasp the opportunities global mega trends are bringing.

7 Bad Assumptions Salespeople Should Never Make

Buying behavior continues to change at warp speed. But business-to-business (B2B) vendor actions/reactions crawl at a glacial pace. They seem sure their old selling approaches will still work.

The Benefits of Displaying Training Reviews Online

SEO expert Moz ranked reviews as the fifth most influential factor in getting users to your Website.

Training Top 125 Best Practice: Super-Pro 10 Certification at Valvoline Instant Oil Change

The repeated pattern of constantly certifying new employees, recertifying all employees, and certifying on process changes creates a culture where some sort of certification is happening constantly.

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