Morrison – TouchPoint’s Supervisor Training Series
Morrison – TouchPoint’s face-to-face Supervisor Training Series: Establishing Your Roots as a Manager program aims to reinforce company vision and culture, equip hourly supervisors with the tools they need to become better leaders in their current positions, and help hourly supervisors grow into higher leadership positions in the organization.
Experience Design and Virtual Teamwork
A successful virtual team experience will be one in which the overall quality of team touch-points bridges distance to help generate valuable working relationships and outstanding results. The overall team experience is one members would be happy to repeat because they found it productive and enjoyable.
Understanding the Art of Conversation in Customer Service
The best conversationalists are top‐notch listeners. They are the individuals who understand that talking and conversing are not the same thing. They seek at all times to keep dialogue—not just noise—going.
Motivating All Employees in Lean and Green Savings
By connecting Lean and Green programs to employees’ passions (whether for trees or business competitiveness) and training them in profitable sustainability strategies, you can bring nearly all employees together for a common cause: benefit for the organization and the environment.
Supercompetent Speaking: Are You Trying Too Hard?
According to some researchers, when you focus too hard on anything, you run the risk of experiencing the “ironic effect” and doing exactly what you’re trying to avoid.
Why Focus on Respect Training?
When we are able to create work environments that consistently value, esteem, and nurture our employees, we increase employee engagement.
Communicating with Multiple Generations in the Training Room
By successfully engaging multiple generations during training, they will not only learn your material, but more about each other, leading to deeper understanding and better work results.
Big Picture Conversation Training at First Horizon
This customized workshop teaches First Horizon National Corporation business bankers how to conduct a “Big Picture Conversation” from the owners’ perspective. As a result, First Horizon has seen a 10 percent increase in the number of loan applications and average individual pipeline size.
July’s Top Reads
More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you July’s top three business books recommended to our readers.
A Keyne Way to Coach Employees and Improve Performance
As defined by Wayne Nelsen of Keyne Insight, a progress meeting is a formal opportunity to review, reflect, and give feedback on the progress employees are making on their goals. It is not an appraisal meeting where the manager is judging the employee’s accomplishments or lack thereof.
