Online Articles

Creating a Culture of Lifelong Learning

By Kristy Westfall Moyer, Training Account Manager, Signature Worldwide “An investment in knowledge pays the best interest.”—Benjamin Franklin Whether you are a customer-centered or an employee-focused company, success hinges on sustaining a culture of lifelong learning. Happy employees equal happy customers, and in study after study, they show that the happiest employees are the well-trained ones who receive ongoing education.

Supercompetent Speaking: The Value of Rehearsal

By Laura Stack, MBA, CSP As a business professional, would you ever send the first draft of a report to your boss or client? Probably not; no doubt you’d want to smooth out the rough patches and check it over for typos first. Most of us don’t even let e-mails go without making sure we’ve done our best to communicate both cleanly and efficiently. Polishing our written work is accepted as a necessary part of doing business.

Anti-Bribery Training Is Key

By Matt Plass, Interactive Services’ Chief Learning Officer In 2007, there were 38 prosecutions under the Foreign Corrupt Practices Act (FCPA). Know how many prosecutions we saw in 2010? Almost double the 2007 figures with 74 prosecutions in 2010—not including 150 investigations that are still open.

Big Picture Professional Education Necessary for Company Success

By Hank Moore, Corporate Strategist There is a difference between how one is basically educated and the ingredients needed to succeed in the long term. Many people never amass those ingredients because they stop learning or don’t see the need to go any further. Many people think they are “going further” but otherwise spin their wheels.

Improve Your Organization

By Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler Is it possible  that  an organization’s performance could  hang  on something as soft and gushy as how individuals deal with crucial conversations? Study after  study suggests  that  the answer  is yes.

War of the Generations: (Re) Entering the Under-Employed Workforce

By Jim Finkelstein, President and CEO, FutureSense, Inc.

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