Is Organizational Politics a Necessary Evil?
Office politics is a reality. Employees must be aware of it and protect themselves from it, while leaders must work to bridge the gap between employees and ensure effective interaction and understanding among them.
Training Top 125 Best Practice: Problem Management Training at Nationwide
This 1.5-day instructor-led workshop provides practice in Problem Management activities in all phases of the process, including identifying and logging problems in the IT environment, identifying the root cause of the problem, and initiating actions to remove the error.
Showing Managers How and When to Create Recognition Moments
While training can help the less socially adept manager’s use of recognition, training also should focus on managing social recognition as a management discipline systematically across divisions, locations, and cultures.
Understanding Why Your Employees Are Saturated and Disengaged
Employees can become saturated and disengaged when the job they are performing is not in line with what they are passionate about. That’s why it’s key to determine your employees’ passion drivers.
A New Equation for Change
A look at three change approaches and four considerations that affect the successful implementation of any transformation effort associated with any human capital or talent strategy change.
The Training Wheels Have to Come Off: Letting People Fail, or Almost Fail
The challenge—timing the catch just right—is the central challenge we face as managers. It’s the sweet spot between micromanagement and neglect. Allowing for failure while ensuring the safety of our employees and our companies.
Technology as an Answer, not “the” Answer
Technology used for training purposes should lay the groundwork for interactions with others in the work setting.
Training Top 125 Best Practice: Vendor Engagement Training at Blue Cross & Blue Shield...
A cross-functional workgroup led by Enterprise Learning & Development (EL&D) created a Vendor Engagement curriculum to ensure the workforce is equipped with knowledge of BCBSNC’s contracting process and has the ability to manage and interact with vendors for successful service delivery.
The Two Types of Supervisory Problems
As Ken Blanchard has said, there are two categories of problems in supervision: a “Can’t Do” and a “Won’t Do” problem. Can’t Do problems are the responsibility of supervisors to solve. Won’t Do problems are the responsibility of employees to solve.
Virtually There: Gamifying Your Virtual Classroom
The key is to make sure you never lose sight of your learning objectives. All of your game’s prompts or “missions” should be identical to real-world skills/learning objectives.