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When it comes to training salespeople, trainers need to design programs that engage a dynamic, sociable, flexible, competitive, and highly esteemed audience. The training should include lots of activities, reasons behind the rules, and time for social interaction.

Wequassett Resort and Golf Club put together an aggressive training plan to help start the journey to becoming a five-star property—there currently are only 67 five-star properties in the United States.

Today’s young workers lack many of the old-fashioned basics. Why is that? And is there anything we can do?

Companies depend on their top salespeople to bring in the revenue, and top salespeople depend on their companies to reward them fairly. Making sure the compensation plan adequately differentiates high performance from average and low performance is critical to supporting a sales-oriented culture.

Building a strong online reputation may seem like a herculean task, but it is vital for your professional health and longevity.

“WOW leaders” (i.e., those who are exemplary), set the example by being positive, clear communicators who encourage the same from others.

Clinical research organization Health Decisions, CRO+ implemented a blended learning training program for managers and employees to help ease the transition to increased employee telecommuting.

The tools in your negotiator’s toolbox will enable you to deal with the toughest people and situations, from neutralizing animosity, to breaking deadlocks, to knowing when the best deal is no deal.

Tips to keep the magic alive in your company—prior to hiring, during employment, and when you need to engineer a “disappearing act.”