A Year of Change: 2015 Employment and Training Trends
We’re seeing a technological shift in the way employees want to communicate—with a growing preference for video over text-based communications. These changes will have a profound impact on training and leadership development in the coming year.
3 Ways to Pull Learning Through Your Organization
To fully leverage manager involvement in your organization, begin the process of increasing manager coaching, increasing learning transfer, and maximizing the ROI of your training efforts by effectively involving managers in learning.
Technology or Service: Which Is More Important?
Hotels have added car chargers for eRental cars, SMART TVs, and alarm clocks with docking stations. But do guests take advantage of these amenities like they do the free soap and shampoo?
Monitronics’ Security Networks Acquisition Training Initiative
Due to the acquisition of Security Networks, Monitronics’ Training team spent 3,568 training hours teaching Monitronics’ employees how to use four new platforms and perform 62 new processes.
Management Challenge #2: When Coming from the Outside to Take Over Leadership of an...
As a newly hired leader, your new employees are bound to have lots of questions. You might have to devote a whole Q&A session to how your management style is going to work. It’s a good idea to end that first team meeting by scheduling your first one-on-one with each direct-report.
Case Study: Datalogix Uses Online Corporate Training for Customized Approach
How Datalogix built an online corporate training program to manage employee onboarding and training.
Supercompetent Speaking: Is It Possible to Rehearse Too Much?
There are cases when mistakes in the way you rehearse, if not corrected ASAP, can cause you to flub your presentation and damage your credibility.
Online Learning Fuels Digital Transition, Helps Employees Achieve Goals
In search of a scalable training solution that could reach all employees simultaneously and conveniently, information services company Penton turned to Lynda.com.
How Do You Make Sure Your LMS Is Delivering ROI?
L&D professionals often have great expectations of their learning management system (LMS) but just haven’t seen the traffic they were promised. Why? In most cases, the problem has been that the LMS wasn’t built to engage its learners.
TD Bank’s Contact Center New Hire Program
The revamped Contact Center New Hire program provides an effective blend of instruction and on-the-job experiences in the earliest stages of the training. Participants acquire foundational content combined with immediate exposure to the real environment in which they will work.