Leading in Today’s Ever-Changing Business Environment
To be successful in today’s dynamic business environment, leaders must work toward building relevance; managing business fundamentals with a balanced approach; and guiding employees through open, two-way communication.
How Coaching Helps Employee Retention
Coaching helps inspire and motivate employees to improve knowledge, increase skills, and change behaviors to drive greater performance in the workplace.
Using Unconventional Leadership Development Tools
Until leaders can understand the mechanism of action—the reason people do what they do—it is difficult for them to understand and identify how effective they are, how effective they could be, and what they need to do to improve.
Horrible Bosses: The 3 Worst Offenders
The reality is horrible bosses are inevitable. And they’re as big and bad as ever, according to a recent survey done via social media.
Risk & Reward: Using Channel Incentive Programs
Channel incentive programs rest on the simple idea that people are more likely to perform the desired behavior when they are positively incentivized, i.e., they stand to benefit in some manner, or otherwise improve their current status, by behaving in the desired manner.
The Island of Misfit Toys
Excerpt From Chapter 11: The Island of Misfit Toys from “Culture That Rocks” by Jim Knight
Performance Management: Large Divide between Perceived Importance and Effectiveness
In Brandon Hall Group’s 2014 Performance Management Study, 88 percent of 223 responding organizations have a performance management strategy, yet 71 percent say their current approach to performance management needs improvement, even reinvention.
How to Improve Interpersonal Skills
One of the most effective ways to improve your interpersonal skills is to imagine how you would like to be treated by others.
Well Experience Field Training at Walgreens
Collaborating with store and pharmacy operations to gather data and insights on customer needs, operational metrics, and learner audiences, six designers in just six months developed a 12-week curriculum to engage and educate thousands of Walgreens team members on new Well Experience behaviors, roles, technologies, products, and processes/procedures.
Training for the New Year: Formal vs. Informal Learning
To improve our knowledge sharing in the year to come, we need to move into the Information Age, where knowledge is on demand; where learning can be fit to me as opposed to me having to fit everything to it.