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Listening: Empathic Versus Ordinary

Ordinary listening focuses on a program a person is describing for example, whereas empathic listening focuses on the presenter of information about the program.

Got Data Compliance?

No matter the size of your business, it’s good practice to have a digital data compliance game plan and a process for communicating it to your employees.

The Importance of Cross-Cultural Training for Tourism Employees

Cross-cultural training is not only useful for employees from different cultures and ethnicities to work together but it is also necessary for employees to learn how to handle certain situations that are raised by customers from diverse cultures, religions, and ethnicities.

How to Build Cultural Agility Through International Company-Sponsored Volunteerism Programs

Recent research findings show that well-designed International Corporate-Sponsored Volunteer (ICV) programs build participants’ cultural agility and their sense of social responsibility, helping to deliver a deeper understanding of critical issues in key emerging markets.

Baylor Scott and White Health’s Leadership Journey

Leadership Journey is a leadership development process based on a comprehensive, current needs assessment and designed with accelerated adult learning strategies.

You’ve Hired a New Graduate…Now What?

One-third of companies spend zero dollars on onboarding, which results in one-third of employees failing to meet company expectations in relation to productivity, according to Allied HR services. This suggests that a little investment in onboarding can go a long way toward grooming a future executive.

4 Ways to Check Your Commitment to Continuing Education

Are you taking ownership for the educational changes you need to make? Or are you simply sitting on the sidelines, waiting for a light to appear at the end of the tunnel, and hoping things work out?

Transforming Culture at the Speed of Light: Go Digital

It’s time to stop holding out for people to be physically co-located, sitting down for face-to-face one-on-ones, or betting on video-based conferencing and teleconferencing to carry the day. Here are two straightforward strategies to help speed up your culture change efforts.

Learning Management Systems Get Lukewarm Ratings

Users like the stability and reliability, but most say systems don’t meet future needs, according to a new Brandon Hall Group survey.

My Grandson—The Graduate and Golfer

The rules and etiquette that are part of the game of golf provide lessons in life itself. Golf requires skill, but just as importantly, it asks the player to have integrity, to have emotional self-discipline, and to show care and respect for fellow players.

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